Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2022 sur Expedia
Location
par un voyageur de Montréal
Publié le 6 oct. 2019 sur Expedia
Excellent service à la clientèle sur place. Au prix très élevé des chambres j’aurais espéré un petit déjeuner compris !
par un voyageur
Publié le 15 juill. 2019 sur Expedia
The location was ideal. Very confortable room. Excellent food at the Whisky bar. Friendly staff.
Enjoyable stay
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Director of Hotel Room Operations, Gestion de l’hôtel
Dear Guest, We are delighted to know you had a pleasant stay and that you enjoyed your time with us. Thank you for choosing us, and we hope you will make Portland Marriott Downtown Waterfront your home away from home whenever your travels bring you to our area.Best Regards, Keake Woods,Director of Hotel Room Operations
par un voyageur de BOISE
Publié le 11 août 2024
Nice place, great staff.
Commentaires de Gestion de l’hôtel
12 août 2024 par Director of Hotel Room Operations, Gestion de l’hôtel
Dear Jacqueline, Thank you for choosing Portland Marriott Downtown Waterfront and sharing your experience. We are glad you liked our beautiful hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards, Keake WoodsDirector of Hotel Room Operations
par un voyageur
Overnight stay
Publié le 10 août 2024 sur Hotels Good location almost on the river with lots of restaurants close by. A wrinkled papertowel was on the floor when we entered the room and our Eggs Benedict for breakfast was looking very sad but tasted ok
Reception was very helpful
Commentaires de Gestion de l’hôtel
11 août 2024 par Director of Hotel Room Operations, Gestion de l’hôtel
Dear M. Helen, Thank you for choosing Portland Marriott Downtown Waterfront and sharing your experience. We are glad you liked our ideal location and that our devoted associates took great care of you. We will certainly share your praises with them. However, we deeply regret the cleanliness issues you came across upon your arrival. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards, Keake WoodsDirector of Hotel Room Operations
par un voyageur
Publié le 9 août 2024 sur Expedia
Enjoyed our stay in general but there wasn't an option to self park instead of valet which cost more than we expected.
Commentaires de Gestion de l’hôtel
10 août 2024 par Director of Hotel Room Operations, Gestion de l’hôtel
Dear Faye, We appreciate you choosing us for your visit to Portland! Thank you for mentioning how much you enjoyed your stay in general. However, we regret your disappointment with our valet parking fees. Like many downtown hotels in a major city, parking comes at a premium, and valet parking is the best way to serve our guests. Our fees are competitively priced and posted on our website so guests can have this information before reserving with us. We are grateful for your feedback and hope to have another opportunity to host you again at Portland Marriott Downtown Waterfront.Best Regards, Keake Woods,Director of Hotel Room Operations
par un voyageur
Publié le 9 août 2024 sur Expedia
The fridge didn't work. Your valet staff was not very pleasant to help. The shower pressure was horrible
Commentaires de Gestion de l’hôtel
10 août 2024 par Director of Hotel Room Operations, Gestion de l’hôtel
Dear Nathon, Thank you for sharing your evaluation with us. We are sorry your stay was interrupted by maintenance issues in your room. We will look into this further, and we appreciate you bringing this to our attention. We also apologize for your disappointment with our valet team. Your comments will be shared with the appropriate individuals. We hope you will choose us again for the flawless experience you deserve.Best Regards, Keake Woods,Director of Hotel Room Operations
par un voyageur
Publié le 8 août 2024 sur Expedia
Very comfortable beds! Best to review parking options before you arrive unless you plan on using valet parking.
Commentaires de Gestion de l’hôtel
9 août 2024 par Director of Hotel Room Operations, Gestion de l’hôtel
Dear Sharon, Thank you for your nice review. We are glad you enjoyed your stay and especially loved our comfortable beds. On behalf of all of us at Portland Marriott Downtown Waterfront, the pleasure was ours, and we look forward to you joining us again soon.Best Regards, Keake Woods,Director of Hotel Room Operations
par un voyageur
Cityview from Portland Marriott Downtown
Publié le 4 août 2024 sur HotelsWhen I booked room with Cityview, but the photo as attachment show you what is a city view hotel offered me.
Commentaires de Gestion de l’hôtel
16 août 2024 par Director of Hotel Room Operations, Gestion de l’hôtel
Dear Ying,Thank you for the review and for choosing our hotel. We are sorry that the view from your accommodations did not meet your expectations. Without feedback, we cannot improve our service to our guests. We appreciate your patience, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Keake WoodsDirector of Hotel Room Operations
