Note fondée sur 222 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel sympa
Publié le 2 mai 2024 sur HotelsBon séjour à part Le vol de vêtements dans le séchoir en fonctionnement de l'hôtel. C'est dommage que l'accès à la laverie ne soit pas sécurisé. (Porte ouverte 24h/24.) Hôtel bien situé et calme.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear BRUNO,We're truly sorry to hear about the theft of your clothes from the hotel's laundry facility. Your safety and security are our top priorities, and it's concerning that this incident occurred despite the door being open 24 hours a day. We appreciate your feedback and will review our security measures to prevent similar incidents in the future. Despite this unfortunate experience, we're glad to hear that you found our hotel well-located and quiet. We hope to have the opportunity to welcome you back for a much-improved stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 19 déc. 2024
Commentaires de Gestion de l’hôtel
19 déc. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mary,Thank you for your feedback and for giving us a 3 out of 5. We're sorry to hear that your experience wasn't completely satisfying. We value your input and would love to know how we can improve to make your next stay more enjoyable. Your feedback helps us continually improve our services. We hope to have the opportunity to welcome you back for a better experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback and the 6 out of 10 rating. We appreciate your insights and are committed to improving your experience. We hope to have the opportunity to serve you better on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kacey,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
This place looks nothing like the pictures and there were cigarette Burns in the carpet. Strange white stuff on chair that was ripped. Bed looks and feels like a hideaway.. smells like incense (stinks) scared to walk to my vehicle.. shady people all outside..never again!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Judd,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for the fantastic 5 out of 5 rating! We’re thrilled to know you had such a great experience with us. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Valerie,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We hope that you will visit us again. Sincerely, Hotel Manager
