Note fondée sur 64 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
2115 Review
Publié le 25 oct. 2024 sur HomeAwayPlace was very nice but there were a couple of things that could have been better. First, the lighting is not as bright as shown. All the lights are yellow & not very bright at all. The ceiling fan light in one of the rooms didn’t even work. There were some crumbs left in the couch and there was a nasty stain on one of the bed blankets. One of the bedrooms also didn’t lock. The walls are super thin so we could hear the neighbors when they were really loud at night. Other than that, it was a cool place to stay and a great location.
Commentaires de Gestion de l’hôtel
19 nov. 2024 par VrboOwner, Gestion de l’hôtel
Sierra, thank you for sharing your positive experience with us! We're so pleased you thought our home was nice and its location served you well. That said, we're sorry about the lighting and our local manager assured us they will be checking on adding higher-wattage bulbs. Additionally, they replaced the light bulb in the bedroom and notified the owner about the lock. Housekeeping was addressed about the cleanliness details missed and we appreciate you bringing this to our attention. We enjoyed having you as our guest and hope to host you again.
par un voyageur
Publié le 16 oct. 2024 sur HomeAway
par un voyageur
Great spot in Portland!
Publié le 15 oct. 2024 sur HomeAwayIf I was to own a place in Portland, it would be a place like this. Perfect location, clean, and comfortable. Within walking distance of many great restaurants, stores, and activities. Family and I loved the few days we hung out here. Thanks for the great place!
par un voyageur
Publié le 9 oct. 2024 sur HomeAway
par un voyageur
Publié le 10 août 2024 sur HomeAway
par un voyageur
AC didn’t work!
Publié le 4 août 2024 sur HomeAwayWhile we really enjoyed the location we were disappointed that the air conditioning did not work the entire time we were there. With temperatures reaching above 90 degrees it was very hot and miserable. Two different people came to “look” at it but it was never fixed. My son slept on the concrete floor.The other issue we had was with the washing machine not working at all the first half of our stay and then only partially working the other half (had to wring out our clothes in the sink) so we could put them in the dryer. There really needs to be larger machines in this unit. I’ve never seen a washing machine that you have to open and clothes mid cycle to get it to work. There is also a tack strip in the upstairs bedroom entry that is sticking out and like needles in your feet when you step on it. The building maintenance man that came to try to help us with the AC was very nice and tried but it was beyond what he could do. All in all I’d say we liked the area but likely would not be staying again.
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the location, but we sincerely apologize for the issues you encountered during your stay. We understand how frustrating it must have been to deal with a malfunctioning air conditioner, especially in such high temperatures. We are also sorry to hear about the problems with the washing machine and the tack strip in the upstairs bedroom. Please know that we take your concerns seriously and will address these issues promptly to ensure they do not happen again. We appreciate your patience and understanding, and we hope you will consider giving us another chance in the future. Thank you for bringing these matters to our attention.
par un voyageur
Great Place, Terrible Check In Process
Publié le 29 juin 2024 sur HomeAwayThe townhouse was in a great walkable neighborhood.
It was clean and worked for 2 adults and 2 kids.
The problem was the check in process. We received very limited info and it took 45 minutes and a very long phone call to figure out how to enter the building. The lobby of the unit is actually around the corner on another street and this was never conveyed to us in any of the check in instructions we received. I would only stay there again because I know the process now but for new renters, beware. It's not easy!
Commentaires de Gestion de l’hôtel
15 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Teri. We are happy to hear you enjoyed the location of our home. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenity lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We will ensure that all information about the home is clear to avoid confusion. We appreciate your preference as a means to improve, and we hope you will give us a second chance to impress you.
par un voyageur
An ultra-modern Townhouse in downtown Portland
Publié le 16 mai 2024 sur HomeAwayWe loved the townhouse but it seemed better suited for our home state of Texas than Portland. While perfect for the warm weather we had it seems like it could be chilly and dim during a Portland winter. Lots of great restaurants and shops nearby, a gym for our 22 year and a parking spot for our car made it perfect for exploring the greater Portland area.
par un voyageur de davie FL
Great Stay
Publié le 24 avr. 2024 sur HomeAwaySpacious & centrally located
par un voyageur
Great Location
Publié le 6 janv. 2024 sur HomeAwayWe enjoyed the location! The unit was clean. The check in process was confusing so it took awhile to get in. It was pretty cold, all the floors were concrete, downstairs was always chilly and upstairs was really warm! We had to buy dishwasher soap, coffee, coffee filters, foil and oven mitts. There was one dish towel. These are basic amenities that most rentals stock. The main bedroom with adjoining bath was laid out strange, uncomfortable and inconvenient. Not conducive to two people with only one nightstand. The side without a nightstand had the bathroom/toilet a few feet from your face. Just not real pleasant.
Commentaires de Gestion de l’hôtel
7 janv. 2024 par VrboOwner, Gestion de l’hôtel
Melissa, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope you'll give us a second chance to impress you!
