Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2023 sur Expedia
qwerty
Commentaires de Gestion de l’hôtel
12 août 2023 par General Manager, Gestion de l’hôtel
Thanks for dropping a line and rating Sunnyside Inn and Suites. We're here to ensure your next stay is even better. See you next time! General Manager
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par GM, Gestion de l’hôtel
Michelle, thank you so much for the rating of 10/10! We appreciate your feedback, and we appreciate you staying with us!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
My feet were black less than 5 minutes after a shower due to the dirty floors in my room. The tv never worked, despite my letting them know and them saying they would fix it. Thecwalls are very thin and I was able to hear each time someone used the bathroom, walked across a floor, or walked by the room outside, which gets to be a lot with 3 floors of people.There was breakfast of cereal or bagels. There were hard boiled eggs, but they tasted very off. There was only coffee in the lobby by the front desk.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Adrian,We are disappointed to learn your experience staying with us was not as expected, and we apologize for any inconvenience. Rest assured, we will review your comments and work to correct any issues with the television, floors, and breakfast. We appreciate your feedback, as it helps us to continually improve, and we hope you will allow us another opportunity to host you in the future.General Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
It was a nice stay
Commentaires de Gestion de l’hôtel
15 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Tim,It was a pleasure hosting you at Sunnyside Inn. We are pleased to hear we met your expectations and look forward to hosting you again for another great experience.General Manager
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par GM, Gestion de l’hôtel
Wendy, thank you for the 10/10 review! We appreciate you staying with us, and hope to see you again soon!
par un voyageur
Low budget
Publié le 13 oct. 2024 sur HotelsFriendly staff. But, was supposed to be non-smoking and room reeked with stale cigarette smell.
Breakfast was very scant,.
Overall did not match the pictures or description.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you for being our guest and sharing your feedback. We hope you will accept our sincere apologies for the issues you had with the smoke smell. Please know that this is not a common occurrence, but one that we understand is frustrating nonetheless. We are always working to improve and will be sure to review your comments with the team to ensure we do better going forward. We hope we have another opportunity to impress you on future visits to the area.General Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Ash, Gestion de l’hôtel
We are delighted to see that you thoroughly enjoyed your stay, and hope that you will return soon! Have a safe and happy holiday season!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Hotel room shared a flimsy door to next room. Extremely thin walls with very loud people up late and awake EARLY!!! Could not sleep.. the room smells terrible, no coffee machine. No chairs….
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Brady, Thank you for taking a moment to leave a review. We sincerely regret that your stay was not as restful as you had hoped. Rest assured, your feedback concerning noise is understood, and we'll be sure to share it with our internal team to determine ways of improving in this respect. Additionally, we'll be sure to have a conversation with housekeeping to ensure odor concerns are resolved swiftly. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line. General Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Paul, Thank you for staying with us at Sunnyside Inn and Suites. We are thrilled that you had a great experience and cannot wait to welcome you back for another unforgettable getaway soon!General Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Great dtaff
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Paul, It's wonderful that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back to Sunnyside Inn for another great stay, so please feel free to return anytime!General Manager
