Note fondée sur 834 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Always good service at Benson
Publié le 14 juill. 2024 sur HotelsWonderful as always.
Beautiful Building too. Nice lobby to spend some time.
Professional and friendly team.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Danny, Gestion de l’hôtel
Dear Steve,Thank you for your wonderful review. We are thrilled to hear that you had another great stay with us and enjoyed our beautiful building and inviting lobby. Our team takes pride in providing professional and friendly service, and we appreciate your kind words. We look forward to welcoming you back to The Benson Hotel soon.Warm Regards, The Benson Team
par un voyageur
Publié le 10 août 2023 sur Expedia
Excellent établissement. Historique. Centre ville accessible. Un service de restauration pratique.
Commentaires de Gestion de l’hôtel
10 août 2023 par Danny, Gestion de l’hôtel
Thank you for your kind review of your recent stay with us. We are pleased to know that you enjoyedyour stay. We are honored that you chose to stay with us during this recent visit to Portland. We hopewe get the opportunity to welcome you back!
par un voyageur
Publié le 3 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2023 par Linda Zakrzewski, Gestion de l’hôtel
Dear Yann,Thank you for your kind review of your recent stay with us. We are pleased to know that you enjoyed your stay. We are grateful you chose to stay with us during this recent visit to Portland. We hope we get the opportunity to welcome you back!Kind Reagrds,Linda
par un voyageur
Publié le 23 déc. 2024
Commentaires de Gestion de l’hôtel
23 déc. 2024 par Ryan (General Manager) , Gestion de l’hôtel
Karl,Thank you for the 5 of 5 review. We appreciate you choosing the Benson Hotel!Ryan (GM)
par un voyageur
Publié le 3 déc. 2024
Fireplace
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Danny, Gestion de l’hôtel
Dear Karl, Thank you for staying with us! We’re thrilled to hear you had an enjoyable experience and look forward to welcoming you back for another memorable visit. Warm Regards, The Benson Team
par un voyageur de Olympia
Publié le 6 oct. 2024 sur Expedia
It's a neat building and the lobby is great. The room service was terrific and front desk staff are nice people. Desk was understaffed at check-in; TV selections are limited (and no netflix option that I could find); VERY noisy from street all night (saxophone??), suffocatingly stuffy - I think the thermostat is there for decoration; someone else's food in the fridge when I got there. And neighborhood is terrifying. Would not return.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Danny, Gestion de l’hôtel
Dear Michael,Thank you for sharing your feedback with us. While I'm glad you appreciated the charm of the building, the lobby, and the terrific room service, I sincerely apologize for the shortcomings you experienced during your stay. The issues with noise, thermostat functionality, and cleanliness in the fridge are unacceptable, and I’ll make sure these concerns are addressed with our team.I also understand how the neighborhood may have impacted your overall experience, and we regret that it made you feel uncomfortable. We will take your feedback to heart as we work to improve in these areas.Warm Regards, The Benson Team
par un voyageur
Publié le 6 oct. 2024 sur Hotels
I recently stayed at the Benson Curio Hilton hotel and had mixed experiences. Upon check-in, the female front desk staff was not very welcoming, which set a somewhat uncomfortable tone. In the room, I encountered several issues: the hair dryer was broken, there was debris on the sheets, and the comforter had a noticeable stain.
While the mattress was comfortable, the pillows were oddly sized and not very supportive. The room felt stuffy and humid, prompting me to request a fan. Additionally, the shower design led to water leaking onto the floor, which was inconvenient.
On a positive note, the hotel is in a great location. However, given the issues I experienced, I wouldn't recommend paying more than $150 a night. It's advisable to check the sheets before getting into bed.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Danny, Gestion de l’hôtel
Dear Andrew,Thank you for taking the time to provide such detailed feedback about your recent stay with us. I sincerely apologize for the issues you encountered, from the less-than-welcoming check-in experience to the room concerns, including the condition of the bedding and the broken hair dryer. The stained comforter and lack of pillow support are certainly unacceptable, and I appreciate you bringing this to our attention with your photo. We also regret the discomfort caused by the room's temperature and the shower design. These details are important to us, and we will address them with our housekeeping and maintenance teams to ensure future guests don’t encounter similar challenges.While I’m glad you found our location convenient, your overall experience fell short of the standards we strive for, and for that, I deeply apologize.Warm Regards, The Benson Team
par un voyageur
Publié le 2 oct. 2024 sur Expedia
I always enjoy The Benson Hotel. She's a grand dame of a building and the staff is professional. The rooms are spacious and comfortable.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Danny, Gestion de l’hôtel
Dear Leslie,Thank you for your kind words. We're thrilled that you appreciate the charm and elegance of The Benson Hotel, and it’s wonderful to hear that you found the rooms both spacious and comfortable. Our team takes great pride in providing a professional experience, and it’s always a pleasure to welcome you back.Warm Regards, The Benson Team
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Nice place to stay very elegant ✌✌
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Danny, Gestion de l’hôtel
Dear Luz,Thank you for your lovely review! We’re so glad you enjoyed your stay and appreciated the elegance of our hotel. We hope to welcome you back for another relaxing visit soon!Warm Regards, The Benson Team
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Danny, Gestion de l’hôtel
Dear Deanna,Thank you for choosing The Benson! We’re delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back for another memorable stay.Warm Regards, The Benson Team
