Note fondée sur 212 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2024
Old but charming
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Kasa Living, Gestion de l’hôtel
Thank you for your 5-star review of our property. We can't wait to welcome you back to the property for another stay!
par un voyageur de DALLAS
Publié le 30 août 2024
Price per night is great at a funky cool property. Factor in $28 per night in parking when considering the total cost of you have a car.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Sarah,Thank you for your feedback on your experience at our property. We're pleased to hear that you found the price per night great. Your input regarding parking costs is valuable, and we strive to ensure transparency in all additional expenses.We look forward to hosting you again for another wonderful stay in Portland!Best regards,Team Kasa
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Isaac,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
par un voyageur
Publié le 2 août 2024 sur Expedia
Washroom was not up to mark and not much variety in breakfast either
Commentaires de Gestion de l’hôtel
7 août 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Jasvir, Thank you for sharing your feedback with us. We're sorry to hear that the washroomin our unit and breakfast offering did not meet your expectations. We strive to provide a comfortable and satisfying experience for all our guests, and your comments are invaluable for us to improve. If you have any specific suggestions or additional details you'd like to share, please let us know. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Sincerely, Team Kasa
par un voyageur
Publié le 1 août 2024 sur Expedia
It was nice and quiet. The only downfall was not having a bathroom in the room when you need to pee late at night. Other than that it was a cute little hotel. It was easy to navigate
Commentaires de Gestion de l’hôtel
6 août 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hello Marcus,Thank you for the 5-star rating! We are pleased that you enjoyed the peaceful ambiance of our property. We are glad you found our property charming and easy to navigate. We take pride in creating a very Portland-style hotel with the artwork and layout of our units. We look forward to hosting you again for another memorable stay!Best regards,Team Kasa
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Gustavo,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Samantha,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi LAWRENCE,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Paid more for private bath and sink. All looked great when arrived, but sink clogged upon first use (brushing teeth). Filed a maintenance report online and told onsite staff. Nothing happened. Unable to use sink at all, no redress from management or compensation - really, there is no maintenance onsite! Otherwise, room was decently appointed, common areas were fine, food options available on foot though this section of DT Portland like others has people living in street right outside the hotel, not a problem but good to know.
Commentaires de Gestion de l’hôtel
1 août 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Jane, Thank you for sharing your feedback. We're pleased to hear you found the room well-appointed and enjoyed the common areas and nearby food options. We're sorry to learn about the issue with your sink and the lack of response from our maintenance team. This is not the experience we strive to provide, and we apologize for the inconvenience. Your feedback helps us improve, and we are taking immediate steps to address these concerns and enhance our response protocols. Thank you for bringing this to our attention, and we hope you'll consider staying with us again to experience the improvements we're making. Sincerely, Team Kasa
par un voyageur
Amazing Hotel
Publié le 24 juill. 2024 sur HotelsThis place is a real hidden treasure in Portland. Great area and amazing vibe.
Commentaires de Gestion de l’hôtel
8 août 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi, Thank you for the excellent 5-star rating! We're delighted to hear that you discovered our property as a hidden gem with an incredible vibe in Portland. Best regards,Team Kasa
