Note fondée sur 278 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2024
Old but charming
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Kasa Living, Gestion de l’hôtel
Thank you for your 5-star review of our property. We can't wait to welcome you back to the property for another stay!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Ellen, thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Ting-Chi, we appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us! Best Regards, Team Kasa
par un voyageur
Publié le 24 sept. 2024 sur Hotels
New owners. Took over the hotel Changed name from Aceto the Clyde. They said all check in would be virtual - no humans on site - not good. Had to send dr res photo and take selfies and send the- strange. In the end there was a support person at the front desk
Commentaires de Gestion de l’hôtel
24 sept. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi John, Thanks for sharing your feedback. While we offer a virtual front desk for streamlined check-ins, we also have an on-site team available during designated hours to assist with any needs. The check-in process, including sending photos for verification, helps ensure guest safety and security, but we understand it may feel unusual. We're always here to provide support and appreciate your understanding as we balance convenience and security. Let us know if there’s anything else we can assist with during your stay! Sincerely, Team Kasa
par un voyageur
Publié le 21 sept. 2024 sur Expedia
This place was great, the room was huge and nice, it’s in a good location for downtown Portland with lots of dining and nightlife options in walking distance…..12/10 would stay here again
Commentaires de Gestion de l’hôtel
22 sept. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hello Levi, thank you for your excellent 5-star rating and for sharing your experience with us. We are delighted to hear that you enjoyed your stay at our property in downtown Portland. Your feedback is invaluable, and we're excited that you found the location convenient for exploring the dining and nightlife options nearby. We appreciate your kind words and look forward to hosting you again for another fantastic stay. Best regards, Team Kasa
par un voyageur
Publié le 21 sept. 2024 sur Expedia
This was the coolest hotel I’ve ever stayed in! Loved it so much! It was very hipster style, but wildly comfortable. The parking was a pain but totally worth it when I got inside. Not a huge fan of Portland as a whole, but definitely loved this hotel. If I ever came back to Portland, this is where I’d stay.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Sierra, thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at our property in Portland. Despite the parking challenges, we're glad that you found our property cool and comfortable. If your travels bring you back to Portland, we would be honored to host you again. Your feedback truly means a lot to us!Best regards, Team Kasa
par un voyageur
Publié le 20 sept. 2024 sur Hotels
The heat didn't work! The room shown online looked NOTHING like what we got! Our beds were just a mattress on a two-inch plywood base, and I swear the shower had some mildew! The elevator smelt of urinal cakes, and when we went to the front desk we were advised to go to the "Virtual Front Desk" who everwhat ever that is USELESS!!!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Madia, Thank you for sharing your feedback. We understand how frustrating it must have been to encounter these issues, and we’re sorry to hear that your stay didn’t meet expectations. Our virtual front desk is designed to provide 24/7 support, and we regret any challenges you encountered while using it. Cleanliness and comfort are important to us, and we’ll ensure that the concerns you raised are addressed. We appreciate you bringing this to our attention, and we are committed to making improvements based on your experience. Sincerely, Team Kasa
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Miriam, thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Love the place
Commentaires de Gestion de l’hôtel
17 sept. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hello Jose, thank you for your kind words about our property! Your appreciation means a lot to us and motivates us to continue delivering exceptional experiences. We look forward to your next visit and are open to any suggestions for improvement you might have. See you soon for another wonderful stay! Best regards, Team Kasa
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The only negative thing would be is that my pin didn't work for after hours to get back into the building
Commentaires de Gestion de l’hôtel
16 sept. 2024 par The Clyde Hotel Portland by Kasa, Gestion de l’hôtel
Hi Misty, We appreciate you sharing your experience with us regarding the pin issue for after-hours access to the building. We understand the inconvenience caused and apologize for the trouble. Rest assured, our team is actively looking into this matter to ensure a smoother experience for all our guests. We value your feedback and hope to welcome you back for an even better stay in the future. Best regards, Team Kasa
