Note fondée sur 611 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Nicely designed room.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par General Manager, Gestion de l’hôtel
Good Afternoon, Francois,Thank you for your feedback! We're delighted you appreciated the accommodations and room design. It would be a pleasure to welcome you back for another great experience!Sincerely,Daniel Kahn
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Hi-Lo Team, Gestion de l’hôtel
Thank you for your feedback we are happy you enjoyed your stay.
par un voyageur
Hotel moderno en downtown
Publié le 18 août 2024 sur HotelsHotel nuevo y moderno. Staff super amable. Habitaciones modernas y espaciosas. El barrio donde está, como todo Portland Downtown está un poco degradado.
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Good morning Alejandro,We're grateful to have hosted you at Hi-Lo Hotel, Autograph Collection. It's terrific that you liked our modern accommodations and friendly service. Although we appreciate your thoughts on Portland, please know that our community is working diligently to make improvements. Should you wish to discuss this further, our team is always happy to connect about this topic. Thank you for being our guest, and we hope to see you again. Sincerely,Daniel Kahn
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Hi-Lo Team, Gestion de l’hôtel
Thank you for your feedback, we are always looking for ways to improve our guests' experience. It is amazing to know when those efforts pay off.
par un voyageur
Publié le 4 août 2024 sur Expedia
Great hotel
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Good afternoon Brigitte,It was a pleasure hosting you at Hi-Lo Hotel, Autograph Collection. We are thrilled to learn you enjoyed your stay, and we hope to see you again soon.Sincerely,Daniel Kahn
par un voyageur
Publié le 30 juill. 2024 sur Expedia
We stayed for five nights, our room got cleaned once only. Room service was not available on a few days. The staff at reception was nice. Valet parking was convenient and quick. There were a lot of homeless people on the streets close to the hotel.
Commentaires de Gestion de l’hôtel
1 août 2024 par Hi-Lo Team, Gestion de l’hôtel
Thank you for your feedback, we are always looking for ways to improve our guests' experience. We have shared your experience with our housekeeping team to ensure that this does not happen again. Our General manager and and several local business are actively working with city officials to improve the area around the hotel. Thank you for your feedback.
par un voyageur
Great stay!
Publié le 28 juill. 2024 sur HotelsEveryone was so nice at check in and throughout very accommodating
Commentaires de Gestion de l’hôtel
30 juill. 2024 par General Manager, Gestion de l’hôtel
Good afternoon Kristy,It was a pleasure hosting you at Hi-Lo Hotel, Autograph Collection! We're glad you felt welcome upon arrival, and we look forward to seeing you again soon.Sincerely,Daniel Kahn
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The property was a beautifully restored historical building, with a friendly staff, the greeted us with free bottle of wine and a smile. The room was comfortable with a clean interior.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par General Manager, Gestion de l’hôtel
Good afternoon Ben,Thank you for choosing to stay at Hi-Lo Hotel, Autograph Collection, and for sharing your experience with us. We take great pride in providing exceptional service and ensuring our guests have a memorable stay. We're delighted to hear that you enjoyed our beautifully restored historical building, our friendly staff who greeted you with a complimentary bottle of wine and that your room was comfortable with a clean interior. Your kind words mean a lot to us, and we look forward to welcoming you back for another outstanding experience in the future!Sincerely,Daniel Kahn
par un voyageur
Publié le 21 juill. 2024 sur Hotels
The room was beautiful and the bathroom was very nice. Unfortunately, the bed and pillows were uncomfortable.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par General Manager, Gestion de l’hôtel
Good afternoon, Emily,Thank you for choosing Hi-Lo Hotel, Autograph Collection. While we're glad you enjoyed your lovely room, we're sorry to hear that the bed and pillows were uncomfortable. Your comments are valuable, and we'll work on improving these aspects to ensure your next stay is even better.Sincerely,Daniel Kahn
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hi-Lo Team, Gestion de l’hôtel
Thank you for your feedback, we are always looking for ways to improve our guests' experience. It looks as though we have missed that mark with your stay and are hoping you could elaborate on your experience a bit more.
