Note fondée sur 1 059 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Belle chambre, beau standing. Par contre ménage pas très bien fait, il restait des aliments des précédents voyageurs dans le frigo..
Commentaires de Gestion de l’hôtel
19 août 2024 par JK, Gestion de l’hôtel
Hi Yann,Many thanks for selecting the hotel for your stay in Portland. It was a delight to host your visit.We've noted your satisfaction with the accommodations while recognizing a blemish as well. Your comments will be reviewed with our managers to ensure better diligence going forward.Please make it back soon.Regards,The team at The Porter
par un voyageur
bien situé
Publié le 2 juill. 2024 sur Hotelsla chambre réservée et payée de 31m2 en angle en etage élevée n'est pas disponible à notre arrivée.....nous basculons sur une chambre plus petite.
le lendemain apres avoir exprimé notre insatisfaction nous pouvons enfin avoir la chambre réservée...
Cependant hotel propre et tres bien situé...
Commentaires de Gestion de l’hôtel
2 juill. 2024 par JK, Gestion de l’hôtel
Hello Joel,We're glad you could join us for your visit to downtown and trust you enjoyed exploring the city from our downtown location.We're pleased to earn your high marks, though we recognize an opportunity to make your arrival smoother. We hope this was the only blemish on a comfortable and relaxing getaway.Until next time.Warm regardsYour friends at The Porter
par un voyageur
Publié le 3 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2023 par JK, Gestion de l’hôtel
Hi Claude,We trust your time downtown was fully enjoyed and thank you for staying with us.With the variety of shops, restaurants, bars and so much more, there's always a reason to revisit downtown. We hope to be part of your future travel plans.Regards,The team at The Porter
par un voyageur
Publié le 24 nov. 2024
Commentaires de Gestion de l’hôtel
25 nov. 2024 par JK, Gestion de l’hôtel
Hello Lynn,Thanks for making the Porter your weekend home here downtown. We're pleased to earn your high marks.We've prepped for the upcoming holidays and we'd be thrilled to share all the joyous festivities with you and yours. Please join us again.Warm regards,Your friends at The Porter
par un voyageur de SEATTLE
Publié le 13 nov. 2024
Newer hotel convenient to Keller Auditorium and the concert we were attending.
Commentaires de Gestion de l’hôtel
16 nov. 2024 par JK, Gestion de l’hôtel
Hi Larry,It was good to have you with us enjoying the city and the delightful and historic Keller Auditorium.We're ramping up for the holidays and we invite you to return soon and enjoy the festivities.Warm wishes,The team at The Porter
par un voyageur
Publié le 3 nov. 2024
I like the property, but there's only one thing that bothering me, it has no parking, so that we have to park in the parking garage. By chance, it's close to the hotel.
Thank you.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par JK, Gestion de l’hôtel
Hi Arinda,Thank you for visiting and sharing your highest marks. We're glad you could join us to enjoy a weekend in our hometown.We wish a garage was part of our amenities as well, but as you likely noticed, real estate is at a premium in our neighborhood. Next time, pull right up and our valets will gladly take it from there.The team at The Porter,
par un voyageur
Publié le 18 sept. 2024 sur Expedia
$59 valet service when the public lot (which allows overnight) is literally less than one block away. No.
Front desk was not very courteous. Check-in revealed my reserved room was not available. I had to pay the same for a less-desirable room. Checkout inquiry to checkout 1 hour later was flatly denied causing an uncomfortable situation to rush to depart.
I would stay again but insist the check-in and checkout be less troublesome. And I would expect a discount or upgrade if the room type I reserved wasn’t available.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par JK, Gestion de l’hôtel
Hello D,Thank you for joining us and sharing your feedback. We appreciate knowing we can plan to welcome you again, though we note opportunities to improve based on your recent experience.We'll take your comments as learning opportunities and trust we can deliver to all your expectations when you return.All our best,The team at The Porter
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par JK, Gestion de l’hôtel
Hi Rachael,Earning your perfect score brings endless smiles to our faces. Thanks for joining us for your getaway to Portland.We'd love to have you back enjoying more of our shopping and cultural venues, along with our vibrant dining scene. Please start planning a fall visit real soon.Warm regards,Your friends at The Porter
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par JK, Gestion de l’hôtel
Hi William,It was our pleasure to welcome you to Portland and the hotel. We're grateful for your high marks and trust you rested well throughout your stay.We'd love to see you again soon to continue exploring our city and enjoying our hospitality.Warm regards,Your friends at The Porter
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par JK, Gestion de l’hôtel
Hi there Valerie,Thanks for making the hotel your Portland home this week. We hope your stay was comfortable and you have returned home refreshed.We're here whenever you're ready to return.All the best,The team at The Porter
