Note fondée sur 98 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
With appreciation...
Publié le 28 nov. 2024 sur HomeAwaySo happy that I did not pass this one up...the home was gorgeous, comfortable, close to the water, and exactly what was listed. Nick was very responsive, honest, and answered my many questions. Our family's first visit to Portland to celebrate with my daughter for her white coat ceremony at UNE was one to remember. From waking up early to get some Holy Donuts, cheering on the local hockey team, meeting a wonderful florist, walking next to the ocean, and having an owl in the tree right outside our door made this trip so memorable. If looking to stay in Portland, do yourself a favor and book this home. You will be so happy you did!
par un voyageur
Will be back!
Publié le 18 nov. 2024 sur HomeAwayProperty was as described, communication was easy and fast, property was clean, spacious, and felt homey. We will be back!
par un voyageur
Great location close to Promenade
Publié le 11 nov. 2024 sur HomeAwayThe apartment is just as pictured. Very clean, cute neighborhood, easy access to shops and restaurants. Definitely consider the paid parking because there are so many street parkers even in off season. The kitchen is well set up with pots and pans, silverware, glasses etc. Beds are comfortable and there are plenty of towels. Very easy to get in touch with landlord with questions. Great idea lace!
par un voyageur
Perfect
Publié le 10 nov. 2024 sur HomeAwayIt was perfect
par un voyageur
Lovely fall visit to Portland
Publié le 5 nov. 2024 sur HomeAwayThe property is lovely, all on one floor and well laid out for a quiet visit. Nice kitchen and a living room separated enough for those early risers to have coffee without waking others.
par un voyageur
Girls trip
Publié le 14 oct. 2024 sur HomeAwayGreat place, location, and host.
par un voyageur de Millersville, US
All Around Greatest
Publié le 22 sept. 2024 sur HomeAwaySuper location. So close and easy to get to many places. Plenty of space for everyone to spread out a little. Paying for driveway parking was so worth it especially when coming home after a long day of sight seeing. Nick is so responsive to all inquiries. All around great stay.
par un voyageur
Difficult communication, but lovely stay
Publié le 12 sept. 2024 sur HomeAwayWe had a lovely time at Nick's place. It’s a great space, well-maintained, clean, and great for a large group. However, we experienced multiple communication challenges that negatively impacted our stay.
After booking the listing changed and the original terms weren’t honored. It initially stated occupancy for up to 10 without extra fees, but after booking, we were asked to pay for guests over six (currently the booking states extra fees over 5). We originally booked for 6 and added 2 more (still within max occupancy of orig ad). We informed him of this change nearly a month in advance, using his recommended VRBO process. Yet, we didn’t hear from him about paying the additional fee until the morning of check-in. This last-minute communication felt frustrating and avoidable. When booking you expect the terms at the time of original payment to remain unchanged.
Additionally, despite giving weeks of notice and following up multiple times, it was very difficult to get approval for early check-in or late check-out. While we understand scheduling with cleaning crews can be challenging, the amount of follow-up required defeated the convenience of these requests. We do appreciate that he eventually accommodated a slightly adjusted timeline.
Lastly, the listing photos were outdated, as the twin bedroom now has a double bed, which the host mentioned over the phone, but still hasn’t updated in the listing.
Based on all of the positive reviews we expected more from his communication.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hello to all guests! We appreciate the initial positive comments about our space and how it is well maintained and clean. We encourage all travelers to read our extensive reviews and you will find that we excel with communication and providing a clean and comfortable space. We’re proud and blessed with all the positive reviews that we have received since we began operating short term rentals in 2015. The communication breakdown was created by the guest who changed their number of guests staying which we are always happy to accommodate. Additional guest fees are a permissible feature on the VRBO platform and they are disclosed up front in the listing. Such fees generally relate to the additional cleaning and laundering we face with larger groups! What the guest did not mention is that we discounted the additional guest fee for their group! On the early check in, we worked hard to accommodate the request for this stay even though we had a same day cleaning in preparation for another groups stay. We are able to accommodate such requests because we have a wonderful and experienced cleaning crew. We’re also happy to let all travelers know that we upgraded all furniture, fixtures, rugs and more this summer and then hired a professional photographer. The photographer took many photos for us to go through so we informed the guest ahead of time about the upgrade. There were no issues noted at the time and we even supplied a twin bed sleeping surface that was delivered to the space to accommodate their group! We are experienced and grateful short term rental hosts and we always aim to provide all our guests with a truly memorable Maine experience! Thank you.
par un voyageur
Clean and spacious!
Publié le 14 août 2024 sur HomeAwayNot only was this rental clean and spacious, it was in such a great location - we really couldn't have asked for anything more! The waterfront is visible from the end of the street - boats and food trucks were out each day down by the water. Super convenient Rosemont Market just a block away for all the essentials. We would definitely stay here again!
par un voyageur
Amazing location
Publié le 2 août 2024 sur HomeAwayWe loved our stay. Perfect spot just a block from the eastern prom park, Rosemont bakery, and restaurants. Nick was very accommodating and easy to work with!
