Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mars 2024 sur Expedia
Beau studio, très bien aménagé et très propre. Possibilité de laver nos vêtements dans la buanderie située au 4e étage, détergent fourni. Personnel nous ayant remis les clés très aimable et aidant. Situé en face d’une bouche de métro. Près de tout : épicerie, marché, magasins et restos. À distance de marche des sites touristiques à visiter. Très facile de stationner dans le parking municipal pour 11€ par jour. Nous avons adoré!
Commentaires de Gestion de l’hôtel
25 mars 2024 par YOUROPO Team, Gestion de l’hôtel
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay in our studio and found it well-equipped, clean, and conveniently located. We're also glad that you appreciated the laundry facilities and the assistance from our staff. It's great to know that you found everything you needed nearby and that parking was convenient for you. We hope to have the pleasure of hosting you again in the future. Best regards!
par un voyageur de Ottawa
Publié le 13 mars 2024 sur Expedia
par un voyageur
Publié le 17 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2023 par YOUROPO Team, Gestion de l’hôtel
Thank you for your visit. Hope to see you again in another Your Opo Apartment!
par un voyageur
Publié le 25 oct. 2023 sur Expedia
Property is a very well equipped modern apartment ,developed within a row of beautiful historic buildings . The service from the managing company YOUROPA went beyond expectations was ,using Whatsapp to communicate all relevant details and check all was satisfactory during stay . Property is facing a stunning market where you can eat drink and enjoy a great atmosphere.
Commentaires de Gestion de l’hôtel
31 oct. 2023 par YOUROPO Team, Gestion de l’hôtel
Thank you for your fantastic review! We are delighted that you enjoyed the modern amenities of the apartment and the historical charm of the surrounding buildings. We're glad our service met and even exceeded your expectations, and that our communication through WhatsApp was helpful. The vibrant market just outside truly adds to the wonderful atmosphere. We hope to host you again soon!
par un voyageur
Publié le 3 oct. 2023 sur Expedia
The property was close to metro and major sightseeing locations. We had a car, and parking was easy at a nearby mall for a reasonable price. The suite was well equipped with a small kitchen, stove top and a good size fridge and getting groceries was convenient just steps away at the mall. I really enjoyed the stay there. It was odd to have to pick up the key from another location than the property, so good communication ahead of time is important as they don't work 24/7 at the storefront.
Commentaires de Gestion de l’hôtel
3 oct. 2023 par YOUROPO Team, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and that you found our property's location and amenities convenient.Regarding the key pickup process, we apologize for any inconvenience it may have caused. We do our best to communicate this ahead of time to ensure a smooth check-in process for our guests.Your feedback is valuable to us, and we appreciate your understanding. If you plan to visit us again in the future, please don't hesitate to reach out. We'd love to host you again.Best regards,
par un voyageur
Publié le 9 août 2023 sur Expedia
宿泊場所と、鍵をもらう場所が違うことがわかりませんでした。案内ささてくださったスタッフは、とても親切でした。
三つの鍵をもち、部屋に戻るたびにそれらを使うのが、カードキーに慣れていたので、ストレスでした。鍵の開け方が難しく、泣きそうでした。ハウスキーピングのお姉さん方が、診察で、たびたびたすけてくれました。部屋は豪華で、快適です。
Commentaires de Gestion de l’hôtel
14 août 2023 par YOUROPO Team, Gestion de l’hôtel
Thank you for sharing your feedback with us.We're glad to hear that our staff was helpful and accommodating during your stay. We apologize for any confusion you experienced with the key collection process. We understand that transitioning from card keys to traditional keys can be a bit challenging and we appreciate your understanding.It's wonderful to know that you found the room to be luxurious and comfortable. We hope that despite the initial challenges, you had an enjoyable experience overall.If you ever decide to visit again, please feel free to contact us. We'd be happy to assist with anything you may need.Best regards,
par un voyageur
Publié le 3 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2023 par YOUROPO Team, Gestion de l’hôtel
Thank you for your positive feedback! We're glad to hear that our staff provided great service and that you found the kitchen well appointed. We appreciate your comment about the shower size, and we will take it into consideration for future improvements. We're also happy that you enjoyed the beautiful old building and felt secure during your stay.If you have any further suggestions or if there's anything else we can assist you with, please let us know. We hope to have the opportunity to welcome you back in the future!Best regards,
