Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2021 sur Hotels
par un voyageur
Ce n'est pas un 4 étoiles
Publié le 27 août 2018 sur Expediadéco quelconque...ça sent la peinture dans les couloirs...buffet en mode cantine, impossible d'avoir un jus d'orange au petit déjeuner. trop chère pour ce que c'est...il y a de la rouille sur la terrasse de la piscine au pied des parasols et transat.
Si vous avez besoin de commander une bouteille d'eau le soir avant de vous coucher, il faudra descendre la chercher, personne ne vous l'apportera à votre chambre !
ça vaut un 2 étoiles pas plus !
heureusement que l'îles est belle et que les restaurants sont bon !
Rien à dire sur l’accueil, le personnel est très sympathique.
Commentaires de Gestion de l’hôtel
28 nov. 2019 par Angela Q, Gestion de l’hôtel
Thank you for your review. We hope that you can visit us again in the future.
Best Regards from all of us.
par un voyageur
Excellent séjour dans cet hotel construit en 2016
Publié le 22 août 2018 sur HotelsSuper séjour. Nous avons été surclassés dans une villa. L'hôtel est excellent, très récent et propre et Maria la directrice très agréable. La plage est toute proche. Une bouteille d'eau offerte à l'arrivée serait un plus mais rien à redire.
Commentaires de Gestion de l’hôtel
25 août 2018 par Unit Supervisor, Gestion de l’hôtel
Bon jour,
Merci de choisir Pestana Ilha Dourada et de partager votre experience!
A bien tot
Maria João Gomes
par un voyageur
Awful stay
Publié le 6 sept. 2023 sur HotelsThe whole stay was unpleasant, I was a guest there and I had to serve myself most of the time. There is water in the room, but no bottle opener and I asked for one, they said I should bring the bottle down to open it. I sent them an email about my dietary requirements, nobody replied. When I asked they had to call the other hotel and they prepared something. I had no idea there was a sauna and steam room there, i only found it out when checking out as they were telling about it to another couple. So I could only use it after check out and not on the other days. When i turned on the shower it flooded the bathroom it doesnt matter which way the shower head was turned, very dangerous, because it made the bathroom slippery. I asked for a kettle, they said they will bring, but nobody did or cared or apologised that they didnt. When I checked in they said they will call me when my room is ready, i said sure no problem, my room was ready way before, but nobody cared to tell me. Great location, but i wouldnt stay there again.
par un voyageur
Publié le 6 sept. 2023 sur Hotels
par un voyageur
Publié le 6 août 2023 sur Hotels
par un voyageur
Publié le 19 juin 2023 sur Expedia
If you're looking for a modern and boutique experience, this is the place to stay.
We were there for two nights, three days and really enjoyed our stay. The property is modern, clean and very no frills. The breakfast buffet and food options for lunch are terrific! We ate dinner at local restaurants, so can't really speak much on the dinner options.
The location is nicely set back from the beach, however, it's about a 5-8 min walk down a road located in front of the hotel. Beach chairs are located on the beach for a small fee (third party provider).
Easy in and out of town!
Would definitely stay here again! Oh and a really amazing thing, they had our room available for early check-in!
Commentaires de Gestion de l’hôtel
27 juill. 2023 par Pestana Ilha Dourada, Gestion de l’hôtel
Dear Ms. Sarah,Thank you very much for choosing the Pestana Ilha Dourada and for your fantastic review of our hotel.It makes us proud to know that you have enjoyed your stay in our hotel, especially our breakfast, lunch, location and the fantastic Porto Santo beach.We hope to welcome you back in the near future.Kind Regards,The Pestana Ilha Dourada Team
par un voyageur
Publié le 16 juin 2022 sur Expedia
Beautiful modern hotel with friendly staff, great breakfast, and quick walk to the beach!
Commentaires de Gestion de l’hôtel
28 juin 2022 par ., Gestion de l’hôtel
Dear Mrs. Sarah,
On behalf of our entire team at Pestana Ilha Dourada, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.
It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Ilha Dourada.
Best regards,
The Team at Pestana Ilha Dourada
par un voyageur
Publié le 8 janv. 2020 sur Hotels
We have never felt so welcome at a hotel before! An absolutely perfect experience.
par un voyageur
Publié le 25 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
28 nov. 2019 par Angela Quintal, Gestion de l’hôtel
Thank you for your review.
We Hope to welcome you again
