Note fondée sur 545 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
Really really satisfied of the room : nicely decorated, clean, just perfect. I recommend Founder’s Brook motel and suites!
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Alain,Thank you for your enthusiastic feedback! We're thrilled to hear you were so satisfied with the decor and cleanliness of your room. We appreciate your recommendation and look forward to hosting you at Founder’s Brook Motel and Suites again.Sincerely, Hotel Manager
par un voyageur
Publié le 13 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Helene,It is delightful to receive 5-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager
par un voyageur
Publié le 9 déc. 2024
Commentaires de Gestion de l’hôtel
10 déc. 2024 par Hotel Manager, Gestion de l’hôtel
Dear PATRICK,Thank you for rating your stay 4 out of 5! We are delighted you had an overall positive experience at our hotel. Your feedback helps us improve, and we hope to improve your next stay. Please let us know if you'd like us to enhance anything specific! We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Very noisy all night, sounded like people were bowling in the rooms on the left & the right. Pay more & stay at a nicer place
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We apologize for the noise disturbances during your stay, as we strive to provide a comfortable environment for all our guests. Your feedback is essential, and we will look into measures to minimize noise in the future. We appreciate your input and hope you’ll consider giving us another chance.Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Overall the motel has everything you might want for a comfortable stay. From the must haves, cleanliness, amenities, and parking, to the nice to haves, decor, extras in bathroom. The one thing that made me lower my rating from 5 to 4 was the air freshener scent in my room and bathroom. It was so strong that all my clothes were saturated with it. I could still smell it when I went out to dinner as if I had applied it like perfume. I looked around my room to see if it was a plug in but I couldn't find a source. Surely such an overpowering scent is not necessary.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Judith,Thank you for your thoughtful feedback. We’re delighted to hear you enjoyed our cleanliness, amenities, and decor. However, we sincerely apologize for the overpowering air freshener scent in your room. We appreciate your comments and will look into this issue to ensure a more pleasant environment for all our guests. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sue,We are truly honoured by your perfect rating! It's delightful to know we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
The suite was spacious and clean… newly renovated. The property was really nice and a renovated throwback to an earlier decade. Cool little spot. Would stay again.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Donna,Thank you for your wonderful feedback! We're delighted you enjoyed the spacious and clean suite, as well as the charming, newly renovated property. It's great to hear that you appreciated the unique character of our hotel and would choose to stay with us again. We look forward to your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Nicole,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The room was very clean. There were tiles missing in the bathroom wall however, and no towel holder Easy fixes and probably on the list of repairs
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Loria,Thank you for your feedback. We're glad to hear that you found the room very clean. We appreciate you pointing out the issues with the tiles and towel holder; rest assured, we will address these repairs promptly. Your input helps us improve, and we hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Roger,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
