Note fondée sur 153 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2023 par Manager, Gestion de l’hôtel
Hello Martin,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rasheed,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
It was renovated and close to the norva.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Aaron,We're glad to hear you found our hotel close to The NorVA and appreciated our recent renovations. Your feedback is important to us, and we hope you had an enjoyable stay overall. Thank you for sharing your experience with us.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Aaliyah,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
The door didn’t even have working locks. The area is full of intoxicated people. At some point there was a man knocking on every door. We will NEVER stay here again.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Hiba, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. The safety and security of our guests is our top priority, and we will address the issues you've mentioned with the appropriate teams. If you have any further concerns, please don't hesitate to reach out to our management team.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
The tv didn’t work the bathroom didn’t even have a doorknob
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Whitney, We appreciate your feedback and apologize for any inconvenience caused during your stay. We will address these issues with our maintenance team to ensure all rooms are in proper working order for future guests. Your comments help us improve our services and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Lyman,We are thrilled to hear you enjoyed your stay with us! We appreciate your positive rating and hope to welcome you back soon for another memorable experience.
par un voyageur
Publié le 2 août 2024 sur Expedia
Never going back
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Patricia,We're sorry to hear you won't be returning and appreciate your feedback. If you have any further details to share about your stay, please feel free to contact our management team directly. Your input is valued as we continuously strive to enhance our guests' experiences.
par un voyageur
Publié le 1 août 2024
We didn't use the hotel. We drove through the parking lot and realized it wasn't in good shape and didnt look clean. It was after the check-in time, and realized id be charged even it i cancelled, so i just took the loss.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Jeffery, We're sorry to hear about your experience. Our team works hard to maintain our facilities and we appreciate your feedback. If you have any further concerns, we recommend reaching out to our management team directly to address them accordingly. Thank you for bringing this to our attention.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
😔😔😔😔
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Kenny, We're sorry to hear that you did not fully enjoy your stay. Your feedback is important to us, and we will share your comments with the team to improve our services. Thank you for sharing your experience with us.
