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Quality Inn & Suites Olde Town

2.5 star property
Hotel near Waterside District in Portsmouth

Choose dates to view prices

Photo gallery for Quality Inn & Suites Olde Town

Lobby
Efficiency Non-Smoking King Suite-King Size Bed
Exterior
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)
Studio Non-Smoking King Suite-King Size Bed

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Breakfast included

Explore the area

Map
347 Effingham St, Portsmouth, VA, 23704
  • Portsmouth Naval Shipyard Museum
    ‪14 min walk‬
  • Norfolk Scope
    ‪6 min drive‬
  • Waterside District
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Portsmouth

Heart of Portsmouth.Within a 15-minute walk of the hotel, you'll find Commodore Theatre and Tidewater Yacht Marina. Also, Virginia Sports Hall of Fame and Museum is within half a mile (1 km) and Children's Museum of Virginia is within 2 miles (3 km).

What's nearby

  • Portsmouth Naval Shipyard Museum - 14 min walk - 1.2 km
  • Chrysler Hall - 6 min drive - 5.2 km
  • Norfolk Scope - 6 min drive - 5.4 km
  • Waterside District - 6 min drive - 5.7 km
  • Town Point Park - 7 min drive - 5.9 km

Getting around

  • Civic Plaza Station - 5 min drive
  • Norfolk Station - 11 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬9 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪The Bier Garden - ‬8 min walk

About this property

Quality Inn & Suites Olde Town

Hotel near Waterside District in Portsmouth
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Olde Town. Self parking is free.

Smoking is allowed in designated areas at this Portsmouth hotel.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 25-inch TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 289 out of 869 reviews
Rating 8 - Good. 269 out of 869 reviews
Rating 6 - Okay. 140 out of 869 reviews
Rating 4 - Poor. 89 out of 869 reviews
Rating 2 - Terrible. 82 out of 869 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Taurica

Travelled with partner
Liked: Staff & service
The housekeeper didn’t clean that room all that well and the beds was Wore out OK use a little updating and there was no bed bug covers on Mattress or a boxspring but the customer service is great lotta property with OK
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only complaint was noisy pipes when flushing toilet.
Stayed 3 nights in Jan 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

I chose this specifically because there was a buffet breakfast listed and it had a kitchenette. The buffet was non existent. There was only prepackaged muffins, nutrigrain bars, granola bars, packets of oatmeal, frozen eggs and sausage biscuits and one day out of three days they had bananas. They also had tiny bowls of raisin bran, Cheerios, special k and frosted flakes. The coffee and juice was decent. We were told that when a specific girl was there she always got out a toaster and had bread and bagels. The kitchenette had not a single dish, cup, silverware, cookware or even paper towels available. I will not be going back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ron Rinehart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. There was only 1 washcloth and I told the desk and he said he’d have more delivered but never did. The laundry room door was open so I just went in and grabbed a couple more.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, except breakfast

Room was clean, nice, and roomy. Only cimplaint was the breakfast coices of food were very few and disappointing.
Stayed 1 night in Jan 2025

6/10 Okay

Keith

Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

David Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
I purchased a room for my son for New Year's Eve. When he got to his room, he found the toilet seat on the bathroom floor. He reported it to the clerk. He was not offered a different room, nor did the clerk offer to fix it. This is unacceptable and does not reflect my previous experiences with Quality Inn.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Narendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All over 👍
Stayed 1 night in Jan 2025

2/10 Terrible

shymica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly workers
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ferguson

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Ok

Room key never worked more than once. Constantly having to ask to have it rekeyed and front desk personnel rarely found. Usually out smoking or not within ear shot. Very friendly when located. It was an ok stay.
Stayed 5 nights in Dec 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Lourdes, Easton

Liked: Staff & service
Disliked: Cleanliness
Breakfast was terrible. Not even the waffle machine was working.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Don

Stayed 2 nights in Nov 2024

8/10 Good

Virginia

Stayed 1 night in Dec 2024

8/10 Good

Joshua

Stayed 2 nights in Dec 2024

4/10 Poor

Julia

Stayed 1 night in Nov 2024

10/10 Excellent

Reggie

Stayed 1 night in Nov 2024

6/10 Okay

Denise

Location
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Stayed 2 nights in Nov 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024