Note fondée sur 245 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Staff was very ignorant
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Bryan, Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Natalie #team6
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Karleen,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Good stay.
Publié le 16 sept. 2024 sur HotelsGood stay, the room was clean, quiet and comfortable. Perfect after a long day at the raceway.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Michael, We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future! Natalie #team6
par un voyageur
Publié le 4 sept. 2024 sur Expedia
You get what you pay for here.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
par un voyageur
Publié le 3 sept. 2024 sur Hotels
facility was nasty. mold on the walls in the bathroom. whole room had a moldy stench. ac did not work. toilet would not flush. water pressure was bad. room facing a row of dumpsters. staff did everything they could to help but overall would not stay here again.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
par un voyageur
Publié le 2 sept. 2024 sur Hotels
par un voyageur
Nope
Publié le 2 sept. 2024 sur HotelsThe people behind the counter were less than interested in working. It seemed like it was a hassle that I wanted to check in. The toilet was clogged in my room from the start. I would have said something about the toilet but no one was at the counter. She was out in the parking lot smoking pot with some friends/family whoever. I knew the motel was gonna be rough due to the price but having the toilet work is a minimal standard for me. I wouldn’t bring my family there. Otherwise, room seemed clean but I had my doubts seeing how uninterested the employees I’ve seen.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #team6
