Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur HomeAway
par un voyageur
Lovely but needs a bit
Publié le 4 sept. 2024 sur HomeAwayComfortable with lovely grounds and docks, enjoyed the kayaks and paddleboards! The porch is light and cheery and is the best part of the house; however the living room is not as pictured - it is not painted light colors, but dark and gloomy. Kitchen large and well furnished however the screen is torn, and a squirrel got in, which was a bit scary though it did get back out. We had to keep the window closed. A much bigger problem was that the code-machine to get in was unreliable. We entered the first time, but next time, it did not open the lock. We called but got a phone tree -- no human ever came on to help us while we stood inthe rain trying agin and again. Finally after 10 minutes, the buttons worked and we got it. Then we had to leave the other door unlocked for the rest of our stay. FIX IT Vrbo!! and also be sure you have a human being nearby to help in such situations, not a robot or long phonetree.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We appreciate you bringing this to our attention and this has been forwarded to our local team to avoid future complaints. We do hope we weill have another chance to host you next time.
par un voyageur
Family time
Publié le 3 août 2024 sur HomeAwayEnjoyed the screened in front porch facing the Lake
Recommend a new mattress for the double bed
par un voyageur
Outdated
Publié le 16 oct. 2023 sur HomeAwayOver priced due to condition of rental
Commentaires de Gestion de l’hôtel
31 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, William. We are disappointed to read that your recent experience was not satisfactory. We apologize for any aspects of our pricing that were not to your partys’ liking and appreciate your feedback. We will continue to work with both our local operations manager and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Great lake experience
Publié le 29 juin 2023 sur HomeAwayGreat access to lake.
par un voyageur
Cozy on the water
Publié le 23 août 2022 sur HomeAwayOlder cottage, but clean and freshened up with paint. Small, but had everything you needed, including fans in every room, books, games, kitchen ware. Beds were not that comfortable for the older folks, fine for the younger ones. Shared access to kayaks, canoe, and paddle boards was a huge plus! Beautiful spot on Lake St. Catherine, perfect for swimming and boating right from the yard. Two other cottages share the outdoors space and amenities (fire pit, grill, kayaks, swim docks, etc.). We were lucky to have pleasant neighbors in those cottages, and we enjoyed our conversations and had no problems sharing space with them.
par un voyageur
Great Holiday Weekend
Publié le 14 oct. 2021 sur HomeAwayProperty offers a lot being in Ludlow and right on the ski trails. We had to communicate with Slopside Okemo who were helpful. There was no propane tank but the property manager was quick to allow us to buy one when in town and reimburse us for the cost.
par un voyageur
Rahman family, NY
Publié le 27 août 2021 sur HomeAwayQuiet place, enjoyed
par un voyageur
Awesome property
Publié le 23 août 2021 sur HomeAwayNice property, amenities and very clean! Many comfortable rooms with good beds. We all had a great time! Okemo staff is very friendly and helpful. They were always available, patient and respectful when we had questions during stay.
par un voyageur
Fantastic Vacation Property !
Publié le 9 août 2021 sur HomeAwayThis is a beautiful, clean, spacious property that any guest would be pleased to stay at, no matter what time of year! We felt welcomed before we even stepped into the property as communication from the property owner was exemplary. Everything was clean, beautiful, and exactly as described. Actually better than described as the pictures don't do the place justice. Would highly recommend to anyone and wouldn't hesitate to stay here again. So many great things to do in the area as well, from outdoor activities to shopping and more (interesting things for all age levels). Thank you for our wonderful stay!
