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Novotel

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Novotel

Reception
Restaurant
Banquet hall
Front of property
Triple Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Room service
  • Laundry

Explore the area

Map
BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica, VER, 93320
  • University Veracruzana Poza Rica
    ‪5 min walk‬
  • Hospital Regional Pemex
    ‪6 min walk‬
  • 18 de Marzo Square
    ‪12 min walk‬
  • Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪28 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Classic Double Room

  • Sleeps 2
  • 2 Double Beds

About the area

Poza Rica

In Poza Rica .At this hotel, you'll be steps from University Veracruzana Poza Rica and within a 10-minute walk of Hospital Regional Pemex. 18 de Marzo Square and Park of the Americas are also within 2 miles (3 km).

What's nearby

  • University Veracruzana Poza Rica - 5 min walk - 0.5 km
  • Hospital Regional Pemex - 6 min walk - 0.5 km
  • 18 de Marzo Square - 12 min walk - 1.1 km
  • Park of the Americas - 15 min walk - 1.2 km
  • Plaza Gran Patio Shopping Mall - 5 min drive - 5.5 km

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 28 min drive

Restaurants

  • ‪El Carbonero - ‬2 min walk
  • ‪Cafe Selecto - ‬6 min walk
  • ‪Restaurante Santander - ‬4 min walk
  • ‪Mariscos el Pirata - ‬3 min walk
  • ‪The Italian Coffee Company - ‬6 min walk

About this property

Novotel

3-star guestrooms with free WiFi
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. A 24-hour health club, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Novotel. Free self parking and valet parking are available.

This 3-star Poza Rica hotel is smoke free.

  • 72 guestrooms or units
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Novotel offers 72 air-conditioned accommodations with complimentary bottled water and ceiling fans. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Poza Rica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Languages

Spanish

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  • Breakfast included
  • Free airport shuttle
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night, plus a deposit of MXN 200 per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Novotel.

Property is also known as

Novotel Hotel Poza Rica
Novotel Poza Rica

Novotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 26 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again.
Stayed 1 night in Feb 2024

8/10 Good

Luis Fernando

Stayed 1 night in Jul 2023

8/10 Good

Rose

Stayed 1 night in Oct 2022

10/10 Excellent

Anuer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, close to eveything
Stayed 3 nights in May 2022

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places to stay in Poza Rica,
This is the place to stay when in Poza Rica. Best service, great ambiance, very clean, close to everything you may need and the restaurant´s food is tasty and very well served.
Stayed 2 nights in Dec 2021

10/10 Excellent

Mayari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo,limpio, buen trato y estacionamiento.
Stayed 2 nights in Dec 2024

6/10 Okay

Antonio

Travelled with family
Disliked: Cleanliness
Mala
Tenía cucarachas con eso se dice todo
Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

8/10 Good

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ME PARECIO BUEN LUGAR, TENIA RESTAURANTE POR LO QUE NO HABIA QUE IR FUERA.
Stayed 1 night in Aug 2024

4/10 Poor

german

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jun 2024

8/10 Good

LART Claudia

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Había cucarachas pequeñas en mi habitación y una cama individual que al estar sin ropa de cama se notaba el colchón muy viejo y sucio
Stayed 3 nights in Mar 2024

4/10 Poor

Hilario

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Al llegar habiamos indicado que llevabamos mascota, nos registramos y cuando regresamos ese dia de la playa por la tarde se nos indico debiamos hacer un pago extra por la mascota, cosa que no se nos indico antes. Tanto en la app como el hotel deberian estar o indicar que se maneja ese ripo de cobro adicional para que no fuera sorpresa ckmo no la llevamos nosotros. La puerta del baño se atoraba, y la de la ducha estaba desoldada y no cerraba,
Stayed 2 nights in Mar 2024

6/10 Okay

Diana

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

FERNANDO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta muy accecible
Stayed 2 nights in Dec 2023

8/10 Good

Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejoren con las reservaciones
Cuando llegue no tenían mi reservación el muchacho le dio solución solo fue una poca más tardado , lo q no me gustó fue que habían militares en el hotel y es incómodo por el echo q no pudimos abrir las cortinas de la habitación por qué estaban hasta en la azotea y ocupaban la mitad del estacionamiento y tube que dejar mi carro en la calle
Stayed 2 nights in Dec 2023

10/10 Excellent

Veronica

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

JOSE LUIS

Stayed 2 nights in Jul 2023

8/10 Good

Rulo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas.
Stayed 3 nights in Jun 2023

10/10 Excellent

Edgar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es céntrico, instalaciones cuidadas, atención muy amable y esmerada, muy pulcra y amplios
Stayed 1 night in Mar 2023

10/10 Excellent

Yael Alig

Stayed 1 night in Mar 2023

8/10 Good

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable y funcional.
Balance en calidad precio, ayuda el contar con restaurante, ubicación céntrica, habitaciones sencillas pero funcionales, limpio, sobre boulevard principal un poco de ruido, wifi básico, Tv no smart cable.
Stayed 3 nights in Jan 2023

8/10 Good

Federico

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las necesidades necesarias para estar comodo,excelente servicio y amabilidad. En la habitación que me tocó aveces se iba la señal del internet y la pantalla de la habitación no es la mejor pero en general es un lugar recomendable para estar comodo y si tuviera que regresar a poza rica seguramente me quedaría de nuevo.