Note fondée sur 157 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
I usually do not post reviews at Expedia but I think it is important to warn about the experience, I recently had at Jungshoved Præstegård.
When I arrived, I was told by the person, who checked me in that the room I had booked, the Classic room, only had a shared bathroom a fact I had not noticed at the reservation.
When she, a young woman from Ukraine, saw my reaction, she was kind enough to offer me a room with a bathroom, because, as she said, you are the only guest anyway.
I was of course happy with the solution and enjoyed my stay so much that I decided to extend for another night.
Later, I met the owner of the place, who appeared very forthcoming and nice until she at checkout in a very unpleasant way informed me, that the room I had occupied was much more expensive than the one I had paid for and on a very businesslike way presented me with an extra charge of 3000 kroner.
The amount included 3 breakfasts but still, an outrageous amount, in particular since I was not informed that the change of room would be charged on top of what I already had paid.
When I tried to challenge the amount, she became very agitated and consequently I decided to pay and put the entire thing on my very short list of unfortunate travel experiences.
To add to the bad attitude, I was denied a late check out, even though the place was empty and no one else needed the room.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Anette & Filip, Gestion de l’hôtel
Dear JorgenThank you for taking your time to write a review.We are sorry to read that your experience didnt meet your expectations, which is different from the impressions we got during your stay. Our impression was that you were highly satisfied with the stay and our place, which was stated numerous times.We therefor also want to be clear about a few of your points in the review, that we seem to have different memories of.It seems that the price difference when changing from our budget friendly room with external bath to one of our luxury rooms wasnt communicated clearly enough, despite that we did inform you at several occasions.We will investigate our method of communication to make sure that we are more clear to avoid future misunderstandings with our guests.However, we are sorry if we at any point appeared unfriendly to you, which was never our intentions.Lastly and to be fair, you did have a late check out at no cost,so we are sorry to read that you were denied one, which was not the case.We are sorry to add an overall less fortunate experience of your stay, but do hope that you enjoyed the rest of your time in Denmark.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Anette & Filip, Gestion de l’hôtel
Dear Janna,Thank you so much - All the best to you and your family
par un voyageur de Åkersberga
Publié le 10 août 2024 sur Expedia
Helt fantastisk lantlig miljö med mycket charm och känsla i prästgården. Ägarna är otroligt trevliga och hjälpsamma, man känner sig som hemma. Fin frukost som man kan njuta på verandan med fantastisk utsikt över fält och hav.
Här vill jag bo fler gånger!
Commentaires de Gestion de l’hôtel
10 août 2024 par Anette & Filip, Gestion de l’hôtel
Tusind TAK Pär-Olof for jeres besøg og at du har givet dig tid til at skrive denne meget fine anmeldelse, det betyder meget for os.Håber vi ser jer igen en anden gang.De varmeste hilsner fraAnette & Filip
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Anette & Filip, Gestion de l’hôtel
Tusind TAK Michael for den meget fine anmeldelse - Håber vi ses igen en anden gang.De bedste hilsner fraAnette & Filip
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Anette & Filip, Gestion de l’hôtel
Kære Ina,Tusind TAK for din meget fine anmeldelse.Fortsat rigtig god sommer.BhAnette & Filip
par un voyageur de Dragor
Publié le 27 juill. 2024 sur Expedia
Great hosts. We loved our room (all the rooms are unique and individually decorated). Will definitely be back soon :-)
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Anette & Filip, Gestion de l’hôtel
Dear Guests,Thank you so much for the very nice review and for visiting us - Welcome backB.r.Anette & Filip
par un voyageur
Wonderful place!
Publié le 27 juill. 2024 sur HotelsUnderbart ställe! Fantastiskt välkomnande av ägarna, vacker miljö och härligt bad i havet! Fin liten ort intill med vackra hus, kullerstensgator och bra restauranger. Utsökt frukost på prästgården också!
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Anette & Filip, Gestion de l’hôtel
Kære søde gæster,Mange TAK for jeres meget fine tilbagemelding og lige så jeres dejlige besøg - Håber vi ses igen en anden gang.Bedste hilsner fraAnette & Filip
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Anette & Filip, Gestion de l’hôtel
Mange TAK for den fine anmeldelse
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Anette & Filip, Gestion de l’hôtel
Tusinde TAK for at du har givet dig tid til at sende den meget fine anmeldelse - Og mange tak for besøget
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Anette & Filip, Gestion de l’hôtel
Dear Stephen and your lovely family.Thank you so much for your fantastic review - Wishing you a perfect stay in DK.Looking forward to see you again :-)BrAnette & filip
