Ratings based on 56 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
No aircondition - noisy - central
Posted Jul. 2, 2024 on HotelsOur apartment was on the 4th floor. The building itself is very poorly isolated, between floors, walls, etc. Meaning that even if it is 15 degrees Celsius outside, it is 30 degrees inside. Because there is no aircondition, or (de)humidifier, the inside climate was horrible. Furthermore, we could hear anyone on the floor, the floor above and below walking or talking.
The apartment itself is fine, there is room, it is clean, it has what you need. The location is very central, with all that entails in regards to noise.
Comment from Hotel Management
Aug. 9, 2024 by Katka, Hotel Management
Dear Kasper,Thank you for your feedback. We appreciate your comments on the cleanliness, room size, and central location of the apartment. We also understand your concerns about the building’s insulation and noise levels.Please note that the lack of air conditioning and the building’s soundproofing are challenges we’re aware of. Your feedback is valuable as we continue to work on improving our guests' comfort.Thank you for sharing your experience.Kind regards,Customer care team
by A traveller
Posted Jun. 26, 2024 on Expedia
The apartment was clean, comfortable and safe. We appreciated that it had a washer. We wish a drying rack had been present, but we managed to hang dry our clothes on hangers. From the outside the apartments don’t look like much, but inside they are spacious for the price and have everything we needed for our stay. Everything we wanted to see was within walking distance.
Comment from Hotel Management
Jul. 1, 2024 by Katka, Hotel Management
Dear Jenny, Thank you for your review! We're delighted that you found the apartment clean, comfortable, and safe, and that the washer was useful during your stay. While we apologize for the missing drying rack, we're glad you were able to make do with hangers. We're pleased that the apartment exceeded your expectations with its spaciousness and amenities, and that our central location allowed you to explore everything on foot. We look forward to hosting you again in the future.Best regards,Customer care team
by A traveller
Posted Jun. 4, 2024 on Expedia
Not exactly how it looks in the pictures especially for the price we paid. Its quite dated property. Check in instructions were sent on time.We arrived late , and it was difficult finding the exact location. In pictures they have shown is a mall close by not the actual apartment . Its not even signposted where actual entrance was should have been clearer or at least properly guided with check in instruction.
Check in time is 10am which I feel is too early , should at least be 11am like everywhere else .
They actually knocked on the door 15 minutes before 10 !!and stood outside waiting for us to leave !
Good point is location , very central and walkable to most places .
Comment from Hotel Management
Jun. 18, 2024 by Katka, Hotel Management
Dear guest, Thank you for your feedback. We apologize for any discrepancy between the property's appearance and the photos, as well as for the challenges during check-in. We appreciate your acknowledgment that instructions were sent on time, although we regret the difficulty finding the location.Regarding check-in time and the early visit, we apologize for any inconvenience caused. Your comments on directions and instructions are noted for improvement. We're glad you found the location central and convenient.Thank you for staying with us; your feedback is valuable to us.Best regards,Customer care team
by A traveller
Posted May 24, 2024 on Expedia
The apartment is large and really great. Amenities great. The elevator is almost too scary to use. But still the apartment was so awesome we dealt with it. Here’s the important part, when renting this apartment. The pictures show an area near by, ( The silver man head) it’s not there. This is going to confuse you. To find the location, when looking straight at the man and the Starbucks, you go to the right. Down an alley shopping area. There is a “Textile store” it’s in red letters. Across from there is another small alleyway. It’s in there. You’ll see a shop with Persian items and gifts. The entrance is across from there. Use the small key pad for your code. They WILL answer at the phone number they send you but they own many properties so have your information ready if you need to ask questions. Check in was rough, however, once in it’s a great apartment.
Comment from Hotel Management
Jun. 18, 2024 by Katka, Hotel Management
Dear James, Thank you for your detailed feedback. We're glad to hear that you found the apartment large and great with excellent amenities. We apologize for any inconvenience with the elevator and the confusion regarding the nearby landmarks. Your instructions for finding the location are appreciated and will certainly help future guests. We strive to improve our check-in process based on your comments. We're pleased that despite the initial challenges, you enjoyed your stay in the apartment. We look forward to hosting you again.Kind regards,Customer care team
by A traveller
Posted May 15, 2024 on Expedia
Comment from Hotel Management
May 20, 2024 by Katka, Hotel Management
Dear Sandra,thank you for staying with us.Best regards,Customer care team
by A traveller
Posted May 10, 2024 on Hotels
Comment from Hotel Management
May 20, 2024 by Katka, Hotel Management
Dear Natasha,thank you for your review, we appreciate it!Kind regards,Customer care team
by A traveller
Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by Klara, Hotel Management
Dear Xinni Calyn,thank you for staying with us.With kind regards,Customer care teamAdrez Living
by A traveller
Posted Dec. 31, 2023 on Hotels
Comment from Hotel Management
Jan. 2, 2024 by Klara, Hotel Management
Dear Anusorn,thank you for staying with us.With kind regards,Customer care teamAdrez Living
by A traveller
Posted Nov. 27, 2023 on Expedia
Comment from Hotel Management
Dec. 18, 2023 by Klara, Hotel Management
Dear Oyvind,thank you for staying with us.Warm regards,Customer Care teamAdrez Living
by A traveller
Posted Nov. 5, 2023 on Hotels
Comment from Hotel Management
Nov. 8, 2023 by Klara, Hotel Management
Dear Knut,thank you for rating us.Warm regards,Customer Care teamPrague Residences
