Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 févr. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
24 févr. 2024 par Michal, Gestion de l’hôtel
Dear Hugo, thank you for your feedback. Next time please do not hesitate to let us know if there is anything else we can do and provide feedback so we can try to make your stay even better. With best regards,
par un voyageur
immeuble tout neuf dans un quartier d'affaire
Publié le 9 sept. 2018 sur Expedia
Pour : le calme, la propreté
Quartier calme, en banlieue de Prague.
Accès TRES rapide au métro ( 2 minutes à pied) avec environ 20 minute pour rejoindre le centre ville.
Chambre spacieuse, grand dressing, très propre, rapport qualité/prix remarquable pour un séjour de 5 jours / 4 nuits.
Commentaires de Gestion de l’hôtel
11 sept. 2018 par Kateřina, Gestion de l’hôtel
Dear Aurelie,
Thank you for your review, it is very much appreciated. We are happy to hear you liked our apartment and its location. We hope to see you again next time you are in Prague.
Best regards,
Your CityWest Apartments Team
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Michal, Gestion de l’hôtel
Dear Hany, thank you very much for your feedback, we are glad you had a nice stay with us.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Michal, Gestion de l’hôtel
Dear Ching, Thank you for your feedback, we are glad you had a nice stay with us. With best regards,
par un voyageur
Sehr schönes Appartement
Publié le 5 avr. 2024 sur HotelsSehr schönes Appartement, super gelegen für einen Ausflug nach Prag. Ausreichend kostenlose öffentliche Parkplätze in der Umgebung. Gute Anbindung mit den öffentlichen ins Zentrum und gute Restaurants und Cafés in der Nähe.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Michal, Gestion de l’hôtel
Dear Margaret, thank you very much for your nice feedback, we are glad you had a nice stay with us and hope you will visit us again. With best regards,
par un voyageur
Great stay!
Publié le 12 janv. 2024 sur HotelsEverything went perfectly! Really clean and spacious apartment. Area is nice and easy to reach by car. Great amount of parking spaces all around. Customer service was very nice and helpful. Checking in and out was really easy with the throughout instructions.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Michal, Gestion de l’hôtel
Dear Mira, We are glad everything was ok with your stay and that you liked our contactless checkin. Hope you will visit us again. With best regards,
par un voyageur
Publié le 1 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Michal, Gestion de l’hôtel
Thank you Martin for feedback. Wishing you all the best and hope you will book with us again.
par un voyageur
Publié le 29 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Michal, Gestion de l’hôtel
Dear Suer, Thank you very much for nice feedback. We are glad you had a nice stay with us. Hope to see you again. With best regards,
par un voyageur
Publié le 13 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Michal, Gestion de l’hôtel
Dear Donghoon, thank you very much for your feedback, we are glad you had a nice stay with us. Wishing you all the best and hope you will visit us again.
par un voyageur
Location is not secure / Management inflexible
Publié le 17 sept. 2023 sur HotelsWe originally booked our stay for 12 nights, but checked out early due to safety/security concerns. On multiple occasions, we witnessed people holding the entrance open for anyone wanting to enter. Given that there was no front desk or staff on the property, we did not feel safe at all. Even though the published change policy was a penalty of one night's stay, the hotel charged us for all remaining 8 nights. I am currently disputing the charge with my credit card company due to their policy violation. I will keep you posted.
Overall, the property is very clean and in a convenient location. However, it is not safe or secure due to the fact that it is part of an apartment complex with many other residents who allow access to unknown people. AND there is no front desk or security at the property. AVOID this property!
Commentaires de Gestion de l’hôtel
18 sept. 2023 par City West Down Town Suites, Gestion de l’hôtel
Dear Mr. Holt, thank you for your review. Unfortunately, we cannot agree with that. Our residence is as safe as any other. We have never had any problem with security. Your apartment is equipped with a lock and you can lock the apartment. On the 7th floor, which belongs entirely to our company, we have installed cameras and we monitor whole space continuously. No one else has and had access to your apartment, except our cleaning lady. During your stay, you never once alerted us to a security problem or you did not feel safe. The only message, what we received from you, was you need to short your stay and leave earlier because your plans have changed (your email 28.08.2023 22:16:39). When you discovered that you were not entitled to a refund, you came in Expedia with this theory. I assure you that the residence is located in a quiet area, normal people live in the residence - families with children. In addition, if you had informed us about your problem, we would move you to another residence, for free. We have another 4 residences in Prague. But nothing like that happened. Thank you for your understanding.
