Note fondée sur 122 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Do not recommend
Commentaires de Gestion de l’hôtel
17 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Mary! We’re sorry to hear about your disappointing experience. We take all feedback seriously and would like to understand more about what went wrong. Please feel free to reach out to us directly with additional details so we can address your concerns and improve. Thank you for sharing your feedback.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
There was guys next to our rm. Knocking on our door .Till 2 am
Was going to call it in. No licence plate
Commentaires de Gestion de l’hôtel
6 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Linda! Thank you for your feedback. We apologize for the disturbance you experienced during your stay. Ensuring our guests' safety and comfort is a top priority, and we will investigate the issue to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to serve you better next time.
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Jesus! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
par un voyageur
At least the bed was comfy
Publié le 28 juill. 2024 sur HotelsThe chair was stained and ripped...the shower was peeling and the plastic shower head leak all over soit was hard to even take a shower
Commentaires de Gestion de l’hôtel
30 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Robert! Thank you for your feedback. We're glad to hear you found the bed comfortable, but we regret that other aspects of your room did not meet your expectations. Your comments about the chair, shower, and showerhead are noted, and we will address these issues to improve our facilities. We appreciate your input and hope to have the chance to provide a better experience on a future stay.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The gentleman who checked us in was so wonderful! Very friendly and conversational. The room smelled funny but it was decent, especially for the last minute. The beds were more comfortable than the expensive hotel down the street. Nothing fancy here, but it’s a good place to stay in a pinch.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Christina! Thank you for your review. We're glad to hear that you had a positive experience with our front desk staff and found the beds comfortable. Your feedback about the room smelling funny is noted, and we apologize for any inconvenience caused. We appreciate your understanding when booking last minute and are pleased that we could provide a decent stay for you.We value your comments and hope to have the opportunity to welcome you back again in the future. If there's anything more we can do to improve your experience, please let us know.
par un voyageur
Publié le 20 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Michael! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
par un voyageur
Publié le 19 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Debbie! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
par un voyageur
Goid
Publié le 17 juin 2024 sur HotelsThe room was clean and the bed very comfortable. A/C was loud. Baseboards and door trim look dirty but probably just need to be painted. Staff was very friendly and helpful. I would stay again.
Commentaires de Gestion de l’hôtel
18 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Susan! Thank you for your feedback. We're pleased to hear that you found the room clean and the bed comfortable, and that our staff was friendly and helpful. We appreciate your comments regarding the A/C and the baseboards, and we will look into these matters to improve our accommodations.We look forward to welcoming you back on your next stay.
par un voyageur
Publié le 16 juin 2024 sur Expedia
No complaints. Had everything i needed. Very courtious
Commentaires de Gestion de l’hôtel
17 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi jeffery! Thank you for your feedback! We're glad to hear that you had everything you needed during your stay and found the service courteous. We appreciate your rating and any suggestions you may have for us to earn that extra star next time. Your satisfaction is important to us, and we look forward to welcoming you back for another great experience soon!
par un voyageur
Publié le 13 juin 2024 sur Expedia
This is a rough one. No usable wifi. Somehow all 3 access points don't reach the front of the building. The most broken chair ive ever seen outside of a junk yard. Lots of weird characters around. Questionable security/privacy.
On the plus side, it has a convenient location and won't break the bank if you have no other options.
Commentaires de Gestion de l’hôtel
14 juin 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Joseph! Thank you for your candid feedback. We apologize for the inconvenience you experienced with the WiFi and the condition of the chair in your room. Your comments about the security and the presence of unusual characters are concerning and will be addressed immediately.We appreciate your positive note on our convenient location and affordability. We are committed to making necessary improvements to ensure a more comfortable and secure stay for our guests. Thank you for bringing these matters to our attention.
