Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Hôtel très bien situé mais quartier un peu bruyant
par un voyageur
Publié le 13 mars 2024 sur Expedia
par un voyageur
Worst , should never try.
Publié le 14 janv. 2024 sur HotelsVery very bad service. There were cockroaches in bathroom and room was also not so great. The worst was breakfast it’s was unacceptable bad. Will never refer or try next time for anyone.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manoj SinghSales Manager, Gestion de l’hôtel
Dear Guest,Namaste!!!Warm greetings from all the team at Hotel Milan Palace - Prayagraj.On behalf of the management of Hotel Milan Palace - Prayagraj, I would like to thank you for staying with us.At Hotel Milan Palace - Prayagraj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Hotel Milan Palace - Prayagraj.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thanking you with best regards,
par un voyageur de akron
Publié le 15 juin 2023 sur Expedia
Very nice and clean, nice bathroom, very friendly staff, good food in restaurant. Helped us hire a taxi for further travel. Overall nice place!
par un voyageur
Publié le 13 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manoj SinghSales Manager, Gestion de l’hôtel
Dear Guest,Namaste!!!Warm greetings from all the team at Hotel Milan Palace - Prayagraj.On behalf of the management of Hotel Milan Palace - Prayagraj, I would like to thank you for staying with us.At Hotel Milan Palace - Prayagraj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Hotel Milan Palace - Prayagraj.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thanking you with best regards,
par un voyageur
Publié le 11 févr. 2023 sur Expedia
It was al okay staff good। Cleanliness good
A bi noijsy otherwise stay was good.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manoj SinghSales Manager, Gestion de l’hôtel
Dear Guest,Namaste!!!It was a pleasure having you stay with us at Hotel Milan Palace - Prayagraj.We thank you for sparing your valuable time to evaluate our hotel and services.We are happy to learn from your feedback that your visit to our hotel was pleasant, comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thanking you with best regards,Yours sincerely,
par un voyageur
Publié le 14 déc. 2022 sur Expedia
Miserable Conditions, not well maintained, Absolutely unclean. Facilities Deprived. Poor View. In short not the value what we paid for
Commentaires de Gestion de l’hôtel
24 déc. 2022 par Manoj, Gestion de l’hôtel
Dear Guest,Namaste!!!Warm greetings from all the team at Hotel Milan Palace - Prayagraj.On behalf of the management of Hotel Milan Palace - Prayagraj, I would like to thank you for staying with us.At Hotel Milan Palace - Prayagraj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Hotel Milan Palace - Prayagraj.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thanking you with best regards,
par un voyageur
Publié le 5 déc. 2022 sur Expedia
Nothing
Literally nothing was good about this property
Commentaires de Gestion de l’hôtel
24 déc. 2022 par Manoj, Gestion de l’hôtel
Dear Guest,Namaste!!!Warm greetings from all the team at Hotel Milan Palace - Prayagraj.On behalf of the management of Hotel Milan Palace - Prayagraj, I would like to thank you for staying with us.At Hotel Milan Palace - Prayagraj we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Hotel Milan Palace - Prayagraj.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thanking you with best regards,
par un voyageur
Publié le 13 nov. 2022 sur Expedia
Overall good
Commentaires de Gestion de l’hôtel
17 nov. 2022 par Manoj, Gestion de l’hôtel
Dear Guest,Namaste!!!It was a pleasure having you stay with us at Hotel Milan Palace - Prayagraj.We thank you for sparing your valuable time to evaluate our hotel and services.We are happy to learn from your feedback that your visit to our hotel was pleasant, comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thanking you with best regards,Yours sincerely,Manoj SinghSales ManagerEmail: sales@hotelmilanpalace.comMobile: 91 9648939584
