Note fondée sur 326 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
100 % des clients le recommandent
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 24 janv. 2024 sur Expedia
bien et tranquille
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Guest Services Team, Gestion de l’hôtel
Thank you very much for your review of our property. It is wonderful to read that you thought so highly of the quality of product and service we offer. Our goal is to create a relaxing atmosphere that is sure to make a grand impression and your review confirms that we did just that! We are delighted to learn that you hold us in such high regard and once more, we appreciate your wonderful review. We can’t wait to welcome you home again soon!Regards, Guest Services Team
5 sur 5
par un voyageur

Publié le 21 juill. 2023 sur Expedia
Très bien
3 sur 5
par un voyageur

Publié le 3 mars 2023 sur Hotels
Je considère que le prix étais beaucoup trop élevé pour la qualité de la chambre je ne dénigre pas la chambre très propre mais beaucoup trop chère
5 sur 5
par un voyageur

Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
We extend our heartfelt appreciation for your exceptional rating! Your feedback is a shining endorsement of our tireless efforts to deliver unparalleled hospitality. Knowing that we succeeded in making your visit extraordinary fills us with immense pride. We're eagerly awaiting the chance to welcome you once more, ready to create new cherished memories and make your next stay even more enjoyable than the last.Regards, Guest Services Associate
5 sur 5
par un voyageur

Everything was great.

Publié le 15 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Guest Services Associate (Human Written), Gestion de l’hôtel
Your fantastic rating made our day! We're thrilled to learn that your stay with us was memorable. Ensuring a high level of service is what we aim for, and we're pleased that you experienced it firsthand. Thank you once more, and we eagerly await your next visit.Regards, Guest Services Associate (Human Written)
4 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Services Team, Gestion de l’hôtel
Thank you for rating your stay with us. We're happy to learn that you had an enjoyable experience at our hotel and that our property suited your needs. Guest satisfaction is at the heart of everything we do, and we're grateful for your positive feedback. Your comments will be passed on to our team members who helped ensure your comfort. We look forward to your next visit.Regards, Guest Services Team (Human Written)
3 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Hotels
The bathrooms flush and tub were dirty
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Services Team, Gestion de l’hôtel
We are grateful for your feedback regarding your stay with us. Your rating is crucial for us in maintaining and improving our quality of service. We regret if there were any shortcomings during your stay. Our goal is to offer a warm, relaxed, and personalized stay to all our guests. Your feedback is critical and will be used to implement improvements in our service. Nonetheless, we're happy that you enjoyed the rest of your stay. We appreciate your trust in choosing our property and look forward to a future opportunity to truly demonstrate the caliber of our services.Regards, Guest Services Team (Human Written)
5 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Expedia
everyone was so nice and helpful to my 88 year old Dad and myself . Thanks to all the staff :)
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Guest Experience Manager, SureStay by Best Western, Gestion de l’hôtel
Dear Gil,We are so glad you were pleased with our SureStay Presque Isle and were impressed by the service provided by our colleagues. We will certainly share your review with all our team members and thank them for being so helpful and friendly and looking after you and your dad so well throughout your stay with us. We are truly delighted that we could make your stay memorable and hope it’s not too long before we can welcome you back. Kind regards,Guest Experience Manager
5 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Expedia
The staff was excellent, courteous and respectful. Breakfast was also a great deal. Highly recommend this Hotel next time you’re in Presque Isle, Maine.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Your excellent rating and feedback brightened our day! We're thrilled to learn about your memorable stay, particularly the great interaction with our team members. Providing personalized and attentive service is what sets us apart, and we're glad that you experienced that during your visit. Thank you for recognizing our staff's efforts, and we eagerly await your return for another exceptional experience.Regards, Guest Services Team (Human Written)
4 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Expedia
Lots
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Guest Services Team, Gestion de l’hôtel
We appreciate your rating. It's great to learn that you enjoyed your stay at our hotel and found our property satisfactory. Providing a positive experience for our guests is our priority, and we're thankful for your kind words. Your feedback will be shared with our team members who contributed to making your stay enjoyable. We hope to have the opportunity to host you again soon.Regards, Guest Services Team (Human Written)