Ratings based on 490 Guest Reviews
Hear it directly from our travellers
2.4 Room cleanliness
2.9 Service & staff
2.2 Room comfort
2.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Shocking
Posted Aug. 31, 2023 on HotelsOn arrival we were given the wrong room. I walked in to be welcomed by a naked man. I had my 2 young girls with me. It then took another 30mins to get us another room. The kitchen was clean but the floors and underneath the beds were filthy the bedroom light didnt work the curtain was broken and the toliet leak we were told someone would come to fix them the next day no one came. No matress protectors for the beds. The beds are very uncomfortable its like sleeping on a lumpy floor. The grounds are not litter picked litter everywhere. The main reason we picked this accommodation was for the swimming pool it was never open, for 4days we were there. I had to take cleaning wipes everywhere to wipe tables it felt liked it was managed by children. I know it was cheap but i expected a service and for the rooms to be clean they shouldnt charge anymore than £40 a night. Especially as they dont provide wifi and you have to buy you own electric
by A traveller
LAST MIN BREAK
Posted Aug. 30, 2023 on HotelsCHALET WAS CLEAN AND TIDY. ROOM WAS BASIC, BUT YOU GET WHAT YOU PAY FOR. REALLY GOOD ENTERTAINMENT IN THE EVENING. LOTS OF LITTER AROUND THE PARK, JUST NEEDS A DAILY CLEAN UP.WENT FOR BREAKFAST IN THE RESTARAUNT, BIT PRICEY BUT THERE WAS LOTS TO CHOOSE FROM.
by A traveller
Posted Aug. 29, 2023 on Expedia
Brilliant
by A traveller
Posted Jul. 30, 2023 on Expedia
Good size rooms , staff were very helpful
by A traveller
Posted Jul. 2, 2023 on Hotels
by A traveller
Posted Jun. 3, 2023 on Expedia
Nice place to stay and relax after the initial issues of not being able to find our booking.
by A traveller
Posted Jun. 2, 2023 on Expedia
safely for children to play around the properties, the properties has seen improvement from other quest review in other online platform on their visit previous years. keep up good work, will attracting more quests.
by A traveller
Posted May 31, 2023 on Expedia
Our family love it. Good for family activities
by A traveller
Posted Mar. 26, 2023 on Hotels
by A traveller
Not Animal Friendly
Posted Sep. 25, 2022 on HotelsWasnt allowed to stay brought our dog with us a very confusing website. We had the impression Pontins is Dog friendly but apparently not. Still waiting for a refund had to go back home straght away.
