Note fondée sur 944 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
91 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 25 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mai 2024 par Front Desk Team , Gestion de l’hôtel
Dear HavierThank you so much for taking the time to share your wonderful feedback and for giving us a perfect 10/10 rating! We are thrilled to hear that you had an excellent experience at our hotel.Our team strives to provide exceptional service and a memorable stay for all our guests, and your kind words are the best reward we could ask for. If there was anything specific that stood out to you or made your stay special, we would love to hear more about it.We look forward to welcoming you back in the future. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out.Warm regards,
5 sur 5
par un voyageur

Publié le 11 août 2023 sur Hotels
Quite nice, pool is a bit busy but overall very nice
Commentaires de Gestion de l’hôtel
14 août 2023 par The Front Desk Team, Gestion de l’hôtel
Thank you for taking the time to leave us a great feedback
4 sur 5
par un voyageur

Publié le 6 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 juill. 2019 par The Front Desk Team, Gestion de l’hôtel
Dear Valued Guest, Thank you for your review of your most recent stay. Kindest regards,
4 sur 5
par un voyageur

Bien mais un peu vétuste

Publié le 13 mars 2019 sur Hotels
Personnel d'accueil très aimable. Les chambres manquent de modernité. Les parties communes sont belles.
Commentaires de Gestion de l’hôtel
14 mars 2019 par The Front Desk Team., Gestion de l’hôtel
Thank you for your positive feedback. We look forward to seeing you again should your travels bring you back to Preston. Warm Regards,
4 sur 5
par un voyageur

Publié le 14 mai 2018 sur Hotels
A short stopover en-route to the Lake District from Manchester Airport. It went perfectly well. Just a bit disappointed by the food served in the bar as we were late. Food was good but price was way too high.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 26 déc. 2016 sur Hotels
2 sur 5
par un voyageur

Hotel basique

Publié le 5 août 2016 sur Expedia
On s'attend à mieux pour un hotel de la chaîne Marriott en terme de service et de confort (vieil hotel)
3 sur 5
par un voyageur

Disturbed sleep

Publié le 22 sept. 2024 sur Hotels
Lovely spacious room for a one night stay but woken up at 8 am by housekeeping knocking our door wanting to service the room! Also loud intermittent noise from aircon all night.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Steffy, Gestion de l’hôtel
Dear Guest, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to be woken up at 8am by housekeeping, and also loud intermittent noise from aircon all night. This is certainly not the standard we strive to maintain at our hotel.Please be assured that we are addressing this issue immediately to ensure it is resolved. We value your feedback and are committed to improving our services.We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Kind Regards,The Front Desk team
5 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Hotels
I think it’s was Paul on reception on Thursday & Friday who checked us in. He was brilliant, so friendly and helpful, set off a fantastic stay. So welcoming, thankyou so much
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Brenno, Gestion de l’hôtel
Dear Kevin, On behalf of the entire hotel team and Paul, we want to thank you for sharing your experience with us during your recent stay at Delta Hotels by Marriott Preston.It is always encouraging to hear positive feedback like yours, and I am really pleased to hear that you enjoyed your time with us.Please note your feedback has been shared with the hotel team as a way of understanding how we can continue to deliver great experiences. Thank you for staying at the Delta by Marriott Preston and we hope you choose us again whenever your travels bring you back to Preston.Kind Regards
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Steffy, Gestion de l’hôtel
Dear Robin,Thank you for taking the time to share your recent experience at the Delta by Marriott Preston with us. Your valuable feedback is much appreciated and supports our desire to continuously improve the guest experience. Commitment to service and guest satisfaction is a focus for us and I am delighted to hear you enjoyed your stay. The pride and dedication the team here at the hotel takes in providing exceptional customer service to our valued guests is an integral part to ensure a great experience. Once again, we appreciate you taking the time to share your feedback and we look forward to serving you again soon! Kind Regards,The Front Desk team