Note fondée sur 336 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2023 par Steph, Gestion de l’hôtel
Hi Stephanie,Thank you for taking the time to leave a review. I'm sorry to hear that you didn't enjoy your stay, if you'd like to discuss your recent stay we'd be more than happy to.Warm regardsSteph
par un voyageur de Toronto
Publié le 24 sept. 2024 sur Expedia
Dramatic style. Needs a shelf in the bathroom. Needs easier to understand controls in larger print. Temp very warm in bathroom, cool in bedroom. 1min to main walking and shopping street, 5 mins walk to train station, very convenient. Imaginative space, lots of room in bathroom. Nice kitchen. The table abd 2 chairs are in a cramped space. Candies aka sweeties are a nice touch. I prefer hard sweeties. Creative use of self-book in. I had to be helped by a neighbour.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Ken, Gestion de l’hôtel
Hi Jeanne,I'm happy to see you have enjoyed your stay with us. Sorry to hear about your issues especially with our keypad. I hope this didn't inconvenience you during your stay. We are always available via phone call to help out any way we can. I hope we can welcome you back again.Warm regards,Ken
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Great value for money, comfortable, excellent city centre location and super dog-friendly accommodation.
Really enjoyable - have stayed previously and will do so in the future.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Steph, Gestion de l’hôtel
Hi Sally,Thank you so much for your lovely review, it's fantastic to see you always have pleasant and enjoyable stays. It is always a pleasure to accommodate you, and we cannot wait to welcome you back soon.Warm regards,Steph
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Steph, Gestion de l’hôtel
Hi Joan,Thank you for your lovely review, it's fantastic to see you had a lovely stay with us. We're hoping to welcome you back very soon.Warm regards,Steph
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Mia, Gestion de l’hôtel
Hello Mark,Thank you for leaving us a 10/10. It’s great to see you have had a lovely stay with us. I hope we can welcome you back again.Warm regards,Mia
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Clean, well equipped, very comfortable and with friendly staff
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Mia, Gestion de l’hôtel
Hello Seb, I'm happy to see you have had a lovely stay with us. We appreciate the kind words about our team too. I hope we can welcome you back. Warm regards, Mia
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Great property. Struggled with the door as the keypad is in the wrong place, but apart from that all good.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Mia, Gestion de l’hôtel
Hi Judy,I'm happy to see you have enjoyed your stay with us. Sorry to hear about your issues with our keypad. I hope this didn't inconvenience you during your stay. We are always available via phone call to help out. I hope we can welcome you back again.Warm regards,Mia
par un voyageur de Smiths Falls
Publié le 9 sept. 2024 sur Expedia
Need air conditioning upstairs room was very warm some a/c would have been nice sweat like i ran a marathon, but other than that was.great.hotel
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Ken, Gestion de l’hôtel
Hi Simon, Thank you for taking the time to leave a review, it's much appreciated. All you comments will be taken on board, It's so fantastic to see you had a good stay with us and made great use of our facilities.Warm regards, Ken
par un voyageur
Looks great but only so-so
Publié le 7 sept. 2024 sur HotelsWaited a bit to review so my initial frustration could be checked.
Pros
Great easy location.
Decent price.
Cons
The headboard for the bed is over the outlet switch and every time you'd touch it the switch would turn off. Made it so I couldn't charge my phone while I slept.
Even all the way cold the water at the kitchen sink didn't really get cool even.
The biggest thing was we never asked for room service (no sign in the room to put out asking for it even though it said there was one) and not only did they come in they took the opened (not empty) shampoo, etc from the shower and didn't leave any new ones. Meant had to go find an open store to buy some.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Ken, Gestion de l’hôtel
Hi Roy,Thank you for taking the time for this helpful, in-depth, review. We do appreciate it (and I'm sure other potential guests will too!). Looks like you had a very enjoyable stay in the apartment which is always fantastic to see, although there were some issues that you have highlighted. we take our guests responses very seriously and make changes where ever possible. Hoping to welcome you back for another great stay with us!Warm regards,Ken
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Very good. Cold water in the fridge and other nice little touches.
Very impressed.
In tbe centre of everything.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Ken, Gestion de l’hôtel
Hi Terry,Thank you for the lovely review! Glad you found our team did a good job during your stay, which is always fantastic to hear. Hoping to welcome you back for another fantastic stay when you're next in Preston.Warm regards,Ken
