Note fondée sur 180 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Luxurious city stay
Publié le 16 août 2024 sur HotelsThe apparent was luxurious, spacious and comfortable. Convenient for all the amenities in the town, lovely green area and park nearby
Commentaires de Gestion de l’hôtel
17 août 2024 par Ken, Gestion de l’hôtel
Hi, Thanks for taking the time to leave your feedback it's much appreciated. We're so delighted to see that you had such a pleasant stay and that we accommodated you well. We do hope to welcome you back if you're in the Preston area again. Warm regards, Ken
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Mia, Gestion de l’hôtel
Hello Elaine, Thank you for a 10/10 review! It's lovely to see you have enjoyed your stay with us. I hope you consider staying again if you find yourself in Preston. Warm regards, Mia
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Steph, Gestion de l’hôtel
Hello David,Thanks for the score, glad you had a lovely stay and hoping to see you again soon.Warm regards,Steph
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Steph, Gestion de l’hôtel
Hi Matt,Sorry to hear you were not happy with the stay. I'm afraid you haven't left any feedback but if you would like to discuss further we would be happy to.Warm regards,Steph
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Steph, Gestion de l’hôtel
Hi Gherorghe,Thanks for the 10 out of 10, it's so lovely to see you had a pleasant stay. Hoping to welcome you back when you're next in Preston.Warm regards,Steph
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Great place to stay for reasonable prices.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Ken, Gestion de l’hôtel
Hi Marie, Thanks for taking the time to leave your feedback it's much appreciated. We're so delighted to see that you had such a pleasant stay and that we accommodated you well. We do hope to welcome you back if you're in Preston again. Warm regards, Ken
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Nice location, right on a park.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Steph, Gestion de l’hôtel
Hi Paul,Thank you for the lovely review, I am delighted to see you had a lovely stay. Hoping to welcome you back for another amazing stay when you're next in Preston.Warm regards,Steph
par un voyageur
We wouldn't book again
Publié le 1 juill. 2024 sur HotelsWe have stayed in Winckley Square before but not with Winckley Stays. From the start it was disappointing. We had to walk through the dining room of a restaurant, which is not run by the hotel, to get to our room. We encountered several employees of the restaurant during our stay and they were not friendly or accomodating. We asked for a small amount of ice and were told they weren't part of the hotel so, no. Our room needed attention. The carpet needed to be restretched and deep cleaned. The picture on the wall was broken and the frame had packing tape to hold the corner together which had let go. The base of the bed was fabric which had stains on it. The toilet set was not on tight and during our stay the shower drain backed up and flooded the bathroom. I brought these things to the attention of the hotel and lwt them know we would be out for the day. The picture was fixed as well as the drain and toilet with some Lindt chocolate laft on the table. The room was incredibly small and barely enough room between the shower and wall for the toilet. We wouldn't recommend or stay here again.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Steph, Gestion de l’hôtel
Hi Todd,Thanks for sharing your experience with us following your stay. I'm sorry to hear of the issues you had found in the apartment and that was not the standard we expect. But I believe we were made aware of your issues in the apartment and I'm glad they were rectified immediately. The restaurant do operate on a separate basis to us. However, if you had required ice, we would have been more than happy to get this for you as we do work with them closely and we are just one phone call away. But we will feed this back to them.Warm regards,Steph
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2024 par Steph, Gestion de l’hôtel
Hi Dawyn,Thanks for the perfect score, glad you had a lovely stay. Hoping to welcome you back soon.Warm regards,Steph
par un voyageur
Publié le 9 juin 2024 sur Expedia
Location good, average accommodation.Slightly overpriced
Commentaires de Gestion de l’hôtel
10 juin 2024 par Steph, Gestion de l’hôtel
Hi Sean,Thanks for your review. Our weekend rates tend to be higher, but we can usually accommodate a budget if you let us know next time.Warm regards,Steph
