Note fondée sur 233 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de JEFFERSON CITY
Publié le 21 oct. 2024
Room was supposed to be non smoking clearly wasnt, cigarette burns in comforter, tv was old and very small. Room smelled like cigar convention, ac not working.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par n, Gestion de l’hôtel
We are sorry that you were dissatisfied with your room. The TV's are 32 in which are recommended by the Choice hotels. If the A/C was not working the clerk would have switched you rooms, but you did not ask or tell us that it was not working. As for the smoking room that was what the reservation was for.
par un voyageur
Publié le 9 août 2024 sur Expedia
Management was very helpful
Commentaires de Gestion de l’hôtel
16 sept. 2024 par nn, Gestion de l’hôtel
We are so glad that you chose us for your stay while you were visiting our community. Glad to help make your trip a pleasant one. Hope to see you again in the futrue
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par b, Gestion de l’hôtel
Thank you for staying at our hotel while visiting our area. Hope to see you back again
par un voyageur
Publié le 30 juill. 2024 sur Expedia
You could hear every step the people above us took and the first night it was someone with children running around early in the morning.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par b, Gestion de l’hôtel
We are sorry about the inconvenience of the noise. However, as you know hotels have thin walls and the sound in the above floors do filter down. Most of our guest that do not want to hear someone above them ask for the top floor. We would have accommodated you in this aspect if you had asked
par un voyageur
okay 2 star hotel.
Publié le 22 juill. 2024 sur HotelsThe hotel is older and shows it's age. I had a suite and it was very small, I cannot image what a standard room would have been like. The couch in the living room area was dirty, and worn and I was afraid to sit on it.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par n, Gestion de l’hôtel
Sorry you were disappointed with your stay and our suites. My question to you is what do you consider large?Yes, our hotel is old, however we have upgraded it from when it was built in 1998. Yes some of our rooms are smaller than others, but as for our suites they are three rooms and the bedroom has a king size bed in it, so I do not get where it is small. Thanks for staying with us and hopefully you will have a better time when you return to our area.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par b, Gestion de l’hôtel
Thank you for staying at our hotel. We hope to see you again.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
The staff was very friendly. The rooms were very clean and spacious. Close to shopping, dinning, theater, and other activities. I would stay there again for sure.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par b, Gestion de l’hôtel
Thank you for staying at our hotel and for the kind words. We hope to see you again.
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par b, Gestion de l’hôtel
I see that you gave us a low score, however you did not say why. We are sorry that your stay was not up to your satisfaction. We try to accommodate our guest, but it is difficult when the guest does not tell us the problem. Have a nice day and we hope that you will give us another chance.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Our room was spacious and clean, the breakfast was good. The Staff was great..we deciced to stay an extra day..would highly recomend
Commentaires de Gestion de l’hôtel
15 juill. 2024 par b, Gestion de l’hôtel
Thank you for your nice review. We are glad that you enjoyed your stay. Hope to see you again soon.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Not much!
If you walked much in the room or bathroom, your white socks turned gray. Didn't care much to find hair on the bathroom floor.... that was our 2nd room. The 1st room had a nonworking tv; so we were moved to a dirty room. The breakfast was a diabetic nightmare!!! Only protein we found was old peanutbutter and it took at least 5 minutes of stirring to to incorporate the oil into it that was lying on top of it. A gentleman was looking all over for some milk.... container was empty. Front desk person was found on the 3rd floor talking to employees and I told her about the "no milk" situation and she scurried away. The establishment is a very sad situation and over-priced. We will not be returning.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par nan, Gestion de l’hôtel
My staff apologized for the incontinence of the tv not working. It was in the cable and has since been fixed. As for putting you in a dirty room, I know that my staff would not have done that. If the front desk was on another floor it was to help a guest or to find out about a room. As for them scurrying away she went to the kitchen to find out about the milk situation and to see where the hostess was. We do try to make the guest as welcome as we can and fix any situation that arises immediately. We are very sorry you were unhappy with your stay.
