Note fondée sur 433 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,9 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice
Publié le 24 oct. 2024 sur HotelsNice. Good breakfast
par un voyageur
Great place to stay, will stay here again
Publié le 18 oct. 2024 sur HotelsWe had a very nice stay with no issues. The place is clean and quiet and the staff is very nice. Our family will stay here again when we are in the area.
par un voyageur
Publié le 15 oct. 2024 sur Hotels
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Very old hasn't been updated in very long time, booked non smoking room was told all they had when arrived was smoking. Room stinks floor rotten bathroom terrible
par un voyageur
Publié le 13 oct. 2024 sur Hotels
The room was not at all what was pictured online and the door even had a crack along the side big enough to see straight into the hallway.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Wasn’t very clean looking. Needed updated bad. Had to stay for work, but won’t ever stay there again. Would find somewhere else.
Commentaires de Gestion de l’hôtel
9 déc. 2024 par Artie Slone General Manager, Gestion de l’hôtel
Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the cleanliness and maintenance issues you encountered. Our goal is to provide a comfortable and welcoming environment for all our guests, and it's clear we fell short during your visit.Please know that we are actively working to update and improve our property to ensure that our guests have a more pleasant experience. We will address the concerns you raised regarding cleanliness and make it a priority to ensure these issues are resolved.We truly appreciate your comments and will share them with our team to ensure we do better in the future. We hope you’ll reconsider and give us another chance to provide a much-improved stay next time you’re in the area.
par un voyageur
Publié le 11 oct. 2024 sur Hotels
par un voyageur
Publié le 11 oct. 2024 sur Expedia
This was a cheap place to stay, but it was very rundown and needs lots of repairs. The breakfast lacked substance- packaged applejuice, yogurt, packaged stale pastries, etc. No protein. You could make waffles, however. Also, the carpet was wet in the room we were given. The carpet in the replacement room felt sticky. Room had a floor lamp with no outlet to plug it in. Bedding was comfortable and towels were clean.
Commentaires de Gestion de l’hôtel
9 déc. 2024 par Artie Slone General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We truly appreciate your comments as they help us to continually improve our services and facilities.We are sorry to hear that your experience fell short of expectations, and we apologize for the condition of the room and the breakfast offerings. We are currently in the process of addressing several maintenance issues and are aware that some areas require attention. Please rest assured that we are prioritizing repairs and upgrades to improve the overall guest experience.Your feedback on breakfast has been noted, and we will be reviewing our offerings to provide a more balanced selection moving forward. We also apologize for the issues you encountered with the carpet and room cleanliness, and we will ensure that these matters are addressed immediately with our housekeeping and maintenance teams.We are glad to hear that the bedding and towels met your standards, and we are committed to improving the other aspects of your stay. Thank you again for your review, and we hope to welcome you back in the future to provide a better experience.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The place reaks of cigarettes smoke so bad we thought they had a fire recently. When booking on Expedia be aware that even if you ask for a NON SMOKING ROOM THEY WILL BOOK YOU A SMOKING ROOM WHEN ALL OTHERS ARE FULL AND NOT TELL YOU! Horrible experience!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The entire property inside and out smells strongly of cigarette smoke. I had reserved a non-smoking room, and after checking in discovered my room was a smoking room. Was told there were no non-smoking rooms available, so it being late, I had to stay. Everything, carpet, curtains, bedding, linens and smelled strongly of smoke. I kept my socks on all night because I didn’t want to touch the carpet. As a result, my socks were literally sticky the next morning from whatever was in/on the carpet. Water in the sink came out as a mere dribble, hardly enough to shave or brush teeth. Shower liner was delaminated from the wall so shower water washed behind the wall and went who-knows-where. I will never, ever stay here again. On the positive side, the staff was nice and friendly. They gave me a bottle of air freshener to squirt in the room.
