Note fondée sur 400 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2021 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2021 par Carlton Hotel, Gestion de l’hôtel
Hi Patrick,
Thank you for the excellent feedback. We appreciate this very much. We hope to see you soon.
Kind Regards
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Reception Manager, Gestion de l’hôtel
Hi Ashely, Thank you so much for taking the time to leave such kind feedback, we hope to welcome you back again soon!
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Reception Manager, Gestion de l’hôtel
Thank you so much for your kind review Alan, we hope to welcome you back soon!
par un voyageur
Excellent stay in modern hotel
Publié le 19 août 2024 sur HotelsAble to checkin early which was great, nice room but view not great. Didn’t eat at dinner but breakfast buffet very good
Commentaires de Gestion de l’hôtel
19 août 2024 par Reception Manager, Gestion de l’hôtel
Thank you so much for taking the time to share your experience with us. We're so glad to hear you enjoyed your stay, I do hope the lack of a view did not deter you from returning in the future! Should you return, if you request a room with a view, we can ensure you are allocated to a room facing over our grounds and bandstand area. I sincerely hope to welcome you back again soon!
par un voyageur
Publié le 17 août 2024 sur Hotels
Was a lovely hotel.
The room was big and spacious.
The bath was in a little disrepair.
The breakfast was limited and charged for water.
Commentaires de Gestion de l’hôtel
17 août 2024 par Reception Manager, Gestion de l’hôtel
Thank you so much for taking the time to share your experience with us. I'm very glad to hear you enjoyed your stay, in regards to our bathrooms, these are due a refresh during the quieter times on the year, I am sorry you found our breakfast to be limited and I will certainly pass this along to the relevant departments, bottle still water would be charged for although if you request tap water, we would not charge for this. I sincerely hope this doesn't deter you from returning in the future!
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Reception Manager, Gestion de l’hôtel
Thank you so much for your kind review Paul, we hope to welcome you back again soon!
par un voyageur
Golf Prestwick
Publié le 5 août 2024 sur HotelsFrom check-in to check-out staff were warm, friendly and helpful
Commentaires de Gestion de l’hôtel
5 août 2024 par Reception Manager, Gestion de l’hôtel
Thank you so much for taking the time to share your experience with is, Alexander. We're overjoyed to hear you enjoyed your stay, I will certainly pass your comments along to the rest of the team. We hope to welcome you back soon!
par un voyageur
Golf getaway
Publié le 2 août 2024 sur HotelsExcellent.
Commentaires de Gestion de l’hôtel
2 août 2024 par Reception Manager, Gestion de l’hôtel
Thank you so much for taking the time to review, Alexander. We're so glad to hear you enjoyed your stay and we hope to welcome you back soon!
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Reception Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us, John. We're happy to hear you enjoyed your stay and if you have any feedback on how we might make your next visit a 10/10, this would be most welcome.
par un voyageur
Comfort break with wife.
Publié le 30 juill. 2024 sur HotelsVery friendly and efficient welcome at reception. Food at both breakfast and evening meal excellent quality. Good prompt service at bar. Prices reasonable. Outside area very comfortable to sit and enjoy the good weather. Bedroom was comfortable and clean.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Reception Manager, Gestion de l’hôtel
Thank you so much for your kind review, James. We're so glad to hear you enjoyed your experience with us, we take pride in delivering great service, and we are thrilled that we were able to meet your expectations. We sincerely hope to welcome you again soon!
