Note fondée sur 756 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Luc
Very confy bed & great place to stayi
Publié le 22 oct. 2017 sur HotelsVery nice place to stat & super great Breakfast
Commentaires de Gestion de l’hôtel
7 nov. 2017
I am very happy to hear you enjoyed your stay. Please give us a call next time you are staying in Prince Albert and we will be sure to make your stay memorable!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
I thought it was nice, quiet and the staff was great!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Rhonel, Assistant Front Desk Manager, Gestion de l’hôtel
Dear Cassandra,Thank you so much for taking the time to share your feedback! We’re delighted to hear that you had a pleasant stay and found the environment quiet and our staff accommodating. Providing a comfortable and welcoming experience for our guests is our top priority, so it’s wonderful to know that we met your expectations.We look forward to having the pleasure of welcoming you back in the future!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Staff at front desk were very kind and understanding
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Rhonel, Assistant Front Desk Manager, Gestion de l’hôtel
Dear Norma,Thank you so much for your kind words. We are thrilled to hear that our front desk staff were able to provide you with a welcoming and understanding experience. Our team strives to ensure every guest feels comfortable and well taken care of, and your feedback is truly appreciated.We hope to have the pleasure of welcoming you back soon!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Rhonel, Assistant Front Desk Manager, Gestion de l’hôtel
Dear Christine,We hope this message finds you well. On behalf of the entire team at Best Western Marquis Inn & Suites, I would like to extend our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest.We hope you had a comfortable and enjoyable stay. Your satisfaction is our top priority, and we are always here to ensure that your experience is exceptional.Thank you once again for your visit. We look forward to welcoming you back to Best Western Marquis Inn & Suites in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Breakfast wasn’t that great but overall okay stay
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Rhonel, Assistant Front Desk Manager, Gestion de l’hôtel
Dear Jolene,Thank you for taking the time to share your thoughts about your recent stay. I’m glad to hear that you had an overall okay experience with us.I appreciate your feedback regarding our breakfast offerings. We are always looking for ways to enhance our guests' dining experiences, and your comments will be taken into consideration as we strive to improve our breakfast selections.If you have any specific suggestions on what you would like to see, please feel free to share. We value your input and hope to welcome you back for an even better stay in the future.Thank you once again for your feedback.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Awesome
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Rhonel, Assistant Front Desk Manager, Gestion de l’hôtel
Dear Rose,We hope this message finds you well. On behalf of the entire team at Best Western Marquis Inn & Suites, I would like to extend our sincere gratitude for choosing to stay with us. It was truly a pleasure to have you as our guest.We hope you had a comfortable and enjoyable stay. Your satisfaction is our top priority, and we are always here to ensure that your experience is exceptional.Thank you once again for your visit. We look forward to welcoming you back to Best Western Marquis Inn & Suites in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Sincerely,Best Western Marquis Inn & Suites
par un voyageur
Publié le 14 sept. 2024 sur Expedia
the staff and Gm was very helpful and friendly
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Rhonel, Assistant Front Desk Manager, Gestion de l’hôtel
Dear Rhria,Thank you for your lovely feedback! We’re delighted to hear that you found our staff and I to be helpful and friendly. It’s always our goal to provide excellent service and create a welcoming atmosphere for our guests.We appreciate your kind words and hope to have the pleasure of hosting you again soon!Best regards,Best Western Marquis Inn & Suite
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Great comp breakfast
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Rhonel, Assistant Front Desk Manager, Gestion de l’hôtel
Dear Norm,Thank you for your kind feedback! We’re delighted to hear that you enjoyed our complimentary breakfast. It's wonderful to know that it contributed to a positive experience during your stay.We look forward to welcoming you back again soon!Best regards,Best Western Marquis Inn & Suite
par un voyageur
Nice clean hotel
Publié le 13 sept. 2024 sur HotelsClean building and room, friendly desk staff and very good breakfast included made my overnight stay comfortable.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Rhonel, Assistant Front Desk Manager, Gestion de l’hôtel
Dear Teresa,Thank you for taking the time to share your experience with us! We’re thrilled to hear that you found our building and rooms clean, the front desk staff friendly, and enjoyed the breakfast. Providing a comfortable and welcoming environment for our guests is always our top priority.We truly appreciate your feedback and hope to welcome you back for another pleasant stay in the future.Best regards,Best Western Marquis Inn & Suite
par un voyageur
Publié le 11 sept. 2024 sur Expedia
This hotel, it doesn’t even qualify as that, needs to be shut down. This place is horrible and sketchy at best. Our check in was ok, however, not truthful. Told us our rooms and parking lot were secure, uh no! After we got to our rooms which were filthy and gross we checked the beds and found all kinds of bugs and decided to leave! Asked about getting our money back, but since we booked through Expedia he could not reimburse us for anything. It’s too bad that when you book through your company you don’t stand behind issues of this magnitude!!!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Assistant Front Desk Manager, Gestion de l’hôtel
Dear Tera J,I’m deeply sorry to hear about the issues you encountered during your stay. The condition of the room and the concerns you raised are unacceptable, and I am taking immediate steps to address these matters with our team.Regarding your request for a reimbursement, I understand your frustration. When a reservation is made through Expedia, the payment is processed directly through Expedia’s system, and we do not charge any amount to your credit card. Therefore, any requests for refunds or reimbursements must be coordinated directly with Expedia.To assist with reviewing your situation and addressing your concerns, could you please provide the date of your check-in and your booking confirmation number? This information will help us locate your reservation and take appropriate action.Please contact Expedia’s customer service team to discuss your situation further. I hope this can be resolved to your satisfaction.Again, I apologize for the inconvenience you experienced and appreciate your feedback as it helps us improve our services.
