Ratings based on 62 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
5.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Calgary AB Canada
Very disappointing
Posted Oct. 26, 2024 on HomeAwayThe property does not live up to the posted photos. We had been so looking forward to the historic property. There was good communication and an early check in given. But the house was in disrepair and unclean. It had not been cleaned properly for a long time. Stained linens, dirty kitchen sink and refrigerator. Stained and dirty furniture,
Dead flies all over the upstairs bedrooms, dust and poop on one toilet seat. Unusable bike, flat tires in a pile of junk under the deck. Torn and dirty deck chairs.
We did have a beautiful dahlia bouquet and the beds were made. But the problems persisted, the upstairs electricity did not work and we went to an unbelievable disorganized room under the house to flip the fuse and to get plastic bags for the kitchen garbage. There was not any laundry facilities as advertised. I have many photos of the house problems if VRBO would like them.
We did complain and the owner said she would refund the cleaning fee only if we agreed to give a good review. I think this is why there are such good reviews online.
Comment from Hotel Management
Oct. 26, 2024 by VrboOwner, Hotel Management
I am sorry that Louise and her group did not enjoy their stay. Sometimes people don't realize that a country property is going to have flies, particularly if you leave the windows or doors open.
The electricity on the upper floor was turned off because of a ground fault problem. This has never happened before. I told the guests that I would get someone in to turn it on in a few hours, or they could turn it on themselves but that the storage and tool area was extremely messy due to an ongoing construction process and the end of season repairs. They said they didn't mind, and went in, turned the lights on, and took pictures... Obviously I should have had a neighbor do it. They said they couldn't find a clean table cloth. There was a stack of four table cloths, one had a two inch stain, the rest were fine. I spoke with my cleaners to see if there was any change in the cleaning protocol, they said no. They were extremely upset that their work was found sub standard after 15 weeks of five star reviews for cleaning. I was still going to send the refund because they were not happy, but then Louise started texted me at midnight. I then concluded that the problems were not really about the house.
by A traveller
Lots of room for a group.
Posted Oct. 1, 2024 on HomeAwayThe Gryphon is a perfect location for a group wanting to explore Prince Edward County. The common areas were spacious and each of the 5 bedrooms had its own bathroom. It was a lovely old home and property.
Comment from Hotel Management
Oct. 15, 2024 by VrboOwner, Hotel Management
Hi Karen, It was great to have you stay. Thanks for leaving the house in such good repair.
by A traveller
Great place for a group
Posted Aug. 12, 2024 on HomeAwayOnce a year get together held at this property. Great house with such a nice feel of older times. Fully functional and great place to use as a base for Prince Edward county and beyond.
Comment from Hotel Management
Aug. 14, 2024 by VrboOwner, Hotel Management
William your group was absolutely stellar. Everything was perfect. Thanks so much for leaving the house in good order. I hope to see you again next year..
by A traveller
Great family weekend in a fascinating historic cottage
Posted Jul. 19, 2024 on HomeAwayPlenty of space and amenities for a pleasant stay with family or friends. Check out the restoration story before you come, to fully appreciate all the architectural features.
by A traveller
Gryphon Cottage
Posted Jul. 12, 2024 on HomeAwayA beautiful home & property!
Comment from Hotel Management
Jul. 12, 2024 by VrboOwner, Hotel Management
Hi Cathy and Mike, It was a pleasure to host you last weekend. So interesting that one of your friends identified the artist Cathy Gibbon's work. I hope you will come again.
by A traveller
Gryphon cottage
Posted Jul. 4, 2024 on HomeAwayLots of space in this location!
Comment from Hotel Management
Jul. 4, 2024 by VrboOwner, Hotel Management
The guests requested an early entry so I had the cleaners come in at 8:00 am to please them. There were 7 emails and texts all of which were answered immediately. Most of the information was in the guest book. Still a 4 star review. I guess there is no pleasing some people.
by A traveller
Great retreat in PEC
Posted Aug. 21, 2023 on HomeAwayRental was great for our little high school reunion. Spacious and comfortable home with old world charm. House was very well stocked. Only issue was both bbq were not working and should be replaced,. Otherwise was a great stay.
Comment from Hotel Management
Sep. 5, 2023 by VrboOwner, Hotel Management
HI Paul,
Your group were fabulous. You even figured out the garbage!! Many people have no concept of recycling.
I do apologize for the bbq. It was working in June and I had no reason to think there was a problem. You will note that 2 full tanks of propane were supplied for your visit. The bbq is only 2 years old and only used in the summer, so, again, I would not have expected it to be in bad shape. It has had a total renewal with many replaced parts. Thanks for pointing this problem out to me.
best Wishes,
Shannon
by A traveller
A wonderful house and host!
Posted Oct. 11, 2022 on HomeAwayMy family and I really enjoyed our stay at the Gryphon Cottage in Consecon. The house is stunning and has a lot of space and ample washrooms! The kitchen was well equipped for our big group, which is a rarity. Shannon, the host, was very easy to communicate with and gave lots of great tips about wineries and restaurants in the area when we asked. I would really recommend this for a family / adult group getaway.
Comment from Hotel Management
Sep. 5, 2023 by VrboOwner, Hotel Management
Hi Cassandra,
It was great to have your family stay over Thanksgiving. I'm glad the weather co-operated as well.
Best Wishes,
by A traveller
historic cottage in pec
Posted Sep. 6, 2022 on HomeAwaybeautiful period cottage. actually sleeps 10 in actual beds, ensuites in every bedroom (is that even a thing?). large, very well equipped, nicely furnished. friendly responsive host. maybe 10 minute drive from north beach, much further to sandbanks (imo, north beach is a nicer beach though, even if sandbanks is way way more famous). a gem for a quiet getaway.
by A traveller
Wonderful house, beautiful garden
Posted Aug. 24, 2022 on HomeAwayHad a great time with my family, enjoyed everything very much.
Comment from Hotel Management
Sep. 5, 2023 by VrboOwner, Hotel Management
It was great to have your family staying. Thanks for choosing The Gryphon
