Ratings based on 1 Guest Reviews
Hear it directly from our travellers
1.0 Room cleanliness
1.0 Service & staff
1.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Toronto
Posted Jun. 18, 2020 on Expedia
Our family of four (2 year old; 8 year old) drove 2.5 hours one way to get there and when i got there they told me that they were closed! I then drove 2.5 hours back home. Very dosapointed that they did not have the reservation through expedia. I understand that it was during the province was re-opening for Covid19, but why was the property advertising through expedia?
I feel that a complimentary re-invite would be fitting for all the frustration that we went through. I work in hotels and when this happens we walk our guests.
Looking forward to a reponse,
Eric
