Ratings based on 826 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 19, 2024 on Expedia
Great stay
Definitely will be back
Stayed on the back side of building and it was very quiet
by A traveller
Posted Sep. 19, 2024 on Expedia
by A traveller
Posted Sep. 18, 2024 on Hotels
by A traveller
Posted Sep. 18, 2024 on Hotels
by A traveller
Posted Sep. 17, 2024 on Hotels
Comment from Hotel Management
Sep. 17, 2024 by FOM, Hotel Management
Dear Xin,Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. Your experience is important to us, and we are committed to addressing the issues you’ve raised. We value your business and hope you’ll give us another opportunity to provide a much better experience in the future.warm regards,Sherna
by A traveller
Posted Sep. 16, 2024 on Hotels
Comment from Hotel Management
Sep. 16, 2024 by FOM, Hotel Management
Dear Buffy,Thank you for taking the time to share your feedback and for giving us an 8 out of 10. We’re glad to know you had a positive experience overall. Your insights help us improve, and we look forward to welcoming you back for an even better stay next time!yours in hospitality,Sherna
by A traveller from Orange
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 16, 2024 by FOM, Hotel Management
Dear Laura,Thank you for your feedback and for choosing to stay with us! We appreciate your 4-star rating and are glad to hear you had an overall positive experience. If there’s anything we can do to improve your next stay, please don’t hesitate to share your thoughts. We look forward to welcoming you back in the future!Warm Regards,Sherna
by A traveller
Posted Sep. 16, 2024 on Hotels
The room was nice. Everything was clean. Only 1 elevator out of 3 was working. Not a huge problem but inconvenient. The shower water was warm it never got hot as did the water in the sink. Other than that everything else was good
Comment from Hotel Management
Sep. 16, 2024 by FOM, Hotel Management
Dear Guest,Thank you for your feedback and for highlighting the positive aspects of your stay. We sincerely apologize for the inconvenience with the elevator and the water temperature in your room. Rest assured, we are addressing these issues to ensure a smoother experience in the future. We're glad to hear that overall, you had a pleasant stay and hope to welcome you back soon.Warm Regards,Sherna
by A traveller
Posted Sep. 15, 2024 on Expedia
Staff is friendly. Rooms are clean. Room cleaning could be better.
Comment from Hotel Management
Sep. 16, 2024 by FOM, Hotel Management
Dear Sharie,Thank you for your feedback and for highlighting our friendly staff and clean rooms. We appreciate your note on room cleaning and will work to improve in this area. Your input helps us provide a better experience for all our guests. We look forward to welcoming you back!Yours in hospitality,Sherna
by A traveller
Room was clean
Posted Sep. 15, 2024 on HotelsComment from Hotel Management
Sep. 16, 2024 by FOM, Hotel Management
Dear John,Thank you for taking the time to leave your review. We're glad to hear you found the room clean. We value your feedback and will use it to improve our services further. We hope to welcome you back soon and provide an even better experience.Warm Regards,Sherna
