Note fondée sur 64 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
2,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Expedia
There is problem withe water ..and I had to get water from the manager..who first tried to get me to pay for Water
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Helo, the water boiler advisory is in effect for most of the places in Princeton, BC. We gave water bottles for free to ensure you have a comfortable stay! We hope you visit again and enjoyed all other amenities in our newly renovated rooms.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Rooms need better cleaning, dirty bathrooms, need upgrades, leaking shower, spraying everywhere
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Please help us understand how we can make your stay comfortable the next time, we appreciate your valuable feedback.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Room was furnished with thrift store bargin finds. Quality of maintenance is shoddy at best. Bed was comfortable though. Don't expect to be impressed with the room.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
We hope you stay again with us, we're working on improving the renovations further.
par un voyageur
Publié le 23 août 2024 sur Expedia
We were unable to stay here. Friend we were to visit was hospitalized. Sorry we can't get our money back
Commentaires de Gestion de l’hôtel
10 sept. 2024 par KY, Gestion de l’hôtel
We are sorry you couldn't visit, we hope to host you very soon !
par un voyageur
Publié le 22 août 2024 sur Expedia
Reservation was not held. Front desk referred us to another hotel, which quoted us a $150 more for a room for the night. This caused us to have to drive over an hour to a more reasonable motel, in the dark. Seems like a scam between the motels to con people pit of more money. Very disappointed
Commentaires de Gestion de l’hôtel
22 août 2024 par KY, Gestion de l’hôtel
We’re sorry to hear about the inconvenience you faced during your recent stay. This is not the experience we aim to provide, and we apologize for the trouble it caused.We take your feedback seriously and will be investigating what happened to ensure this doesn’t occur again. Please know that we strive to provide the best service to all our guests.We would appreciate the opportunity to discuss this further with you and make amends. Your satisfaction is important to us, and we want to ensure your future experiences are much better.Thank you for bringing this to our attention.Sincerely
par un voyageur
Publié le 18 août 2024 sur Expedia
We spent a night at this pleasant and convenient motel. It's fairly basic and modest but reasonably priced and answers most needs. The WiFi signal was a bit slow in our room.
Commentaires de Gestion de l’hôtel
21 août 2024 par KY, Gestion de l’hôtel
Thank you for staying with us ! Look forward to host you again !
par un voyageur
Publié le 17 août 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
21 août 2024 par KY, Gestion de l’hôtel
Thank you for staying with us ! Look forward to host you again !
par un voyageur de Edmonton
Publié le 17 août 2024 sur Expedia
After booking the room. The manager phoned me to say that they had no rooms available after I had already paid for the room. I had to drive to the hotel to get my refund. Why did Expedia say that there were rooms available here? Not happy about this.
Commentaires de Gestion de l’hôtel
17 août 2024 par MJ, Gestion de l’hôtel
Hey Terrace, seems like there was a software issue. Should not have allowed that booking when we were full. I will reach out to you, and apologize for any inconvenience that was caused from this!
par un voyageur
Publié le 11 août 2024 sur Expedia
Great customer service and 1 of our rooms was nicely redone and comfortable. Fridge didn’t work and air conditioner was directly beside the bed so it was disruptive for sleeping but as they seem to be continuing their upgrades we would stay again
Commentaires de Gestion de l’hôtel
11 août 2024 par Manager, Gestion de l’hôtel
Thank you for your feedback. We'll be improving the room with the insights you shared. We hope to host you again.
