Ratings based on 59 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
2.8 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
We were unable to stay here. Friend we were to visit was hospitalized. Sorry we can't get our money back
Comment from Hotel Management
Sep. 10, 2024 by KY, Hotel Management
We are sorry you couldn't visit, we hope to host you very soon !
by A traveller
Posted Aug. 22, 2024 on Expedia
Reservation was not held. Front desk referred us to another hotel, which quoted us a $150 more for a room for the night. This caused us to have to drive over an hour to a more reasonable motel, in the dark. Seems like a scam between the motels to con people pit of more money. Very disappointed
Comment from Hotel Management
Aug. 22, 2024 by KY, Hotel Management
We’re sorry to hear about the inconvenience you faced during your recent stay. This is not the experience we aim to provide, and we apologize for the trouble it caused.We take your feedback seriously and will be investigating what happened to ensure this doesn’t occur again. Please know that we strive to provide the best service to all our guests.We would appreciate the opportunity to discuss this further with you and make amends. Your satisfaction is important to us, and we want to ensure your future experiences are much better.Thank you for bringing this to our attention.Sincerely
by A traveller
Posted Aug. 18, 2024 on Expedia
We spent a night at this pleasant and convenient motel. It's fairly basic and modest but reasonably priced and answers most needs. The WiFi signal was a bit slow in our room.
Comment from Hotel Management
Aug. 21, 2024 by KY, Hotel Management
Thank you for staying with us ! Look forward to host you again !
by A traveller
Posted Aug. 17, 2024 on Expedia
Great
Comment from Hotel Management
Aug. 21, 2024 by KY, Hotel Management
Thank you for staying with us ! Look forward to host you again !
by A traveller from Edmonton
Posted Aug. 17, 2024 on Expedia
After booking the room. The manager phoned me to say that they had no rooms available after I had already paid for the room. I had to drive to the hotel to get my refund. Why did Expedia say that there were rooms available here? Not happy about this.
Comment from Hotel Management
Aug. 17, 2024 by MJ, Hotel Management
Hey Terrace, seems like there was a software issue. Should not have allowed that booking when we were full. I will reach out to you, and apologize for any inconvenience that was caused from this!
by A traveller
Posted Aug. 11, 2024 on Expedia
Great customer service and 1 of our rooms was nicely redone and comfortable. Fridge didn’t work and air conditioner was directly beside the bed so it was disruptive for sleeping but as they seem to be continuing their upgrades we would stay again
Comment from Hotel Management
Aug. 11, 2024 by Manager, Hotel Management
Thank you for your feedback. We'll be improving the room with the insights you shared. We hope to host you again.
by A traveller
Posted Aug. 9, 2024 on Expedia
Stayed here 2x first time the hotel was over booked, the owner, Manny, went above and beyond to get us booked in at a competitors place. Top notch costumer service we will definitely stay here again!!! Great place to sit out and relax after a day on the road!
Comment from Hotel Management
Aug. 11, 2024 by Manager, Hotel Management
Thank you, we hope to host you again.
by A traveller
Posted Aug. 8, 2024 on Expedia
Really good and clean property.
Comment from Hotel Management
Aug. 11, 2024 by Manager, Hotel Management
Thank you, we hope to host you again.
by A traveller
Posted Aug. 8, 2024 on Expedia
Really friendly staff and really good stay. Place looks freshly renovated as well. Would stay again
Comment from Hotel Management
Aug. 11, 2024 by Manager, Hotel Management
Thank you, we hope to host you again.
by A traveller from Leduc
Posted Aug. 6, 2024 on Expedia
.
Comment from Hotel Management
Aug. 17, 2024 by MJ, Hotel Management
Thank you for staying with us!. We will look into this and appreciate your business!
