Ratings based on 64 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Great location

Posted Nov. 30, 2024 on HomeAway
The communication with the property owner was smooth and super helpful.
4 out of 5
by A traveller

Retired senior

Posted Nov. 21, 2024 on HomeAway
Room short of amenities. Coffee pot no coffee. Shower&tub no soap or shampoo. It’s the little things hotels do provide but this did not. Resort had no place for full breakfast just small coffee shop with nix bald. The view was amazing but needs the little extras since extra charges are applied when leaving
Comment from Hotel Management
Nov. 28, 2024 by VrboOwner, Hotel Management
Aloha Leslie, We are so sorry the toiletries were mistakenly not left out. Had we known during your stay our cleaners would have gladly stopped by to provide them for your stay as we include a starter set for all of our guests. We're glad you enjoyed the unbeatable views!
2 out of 5
by A traveller

Honeymoon stay

Posted Nov. 20, 2024 on HomeAway
Let’s start with the good! The location of the resort is stellar and the view from the room is stunning. The restaurants on-site are great as are the amenities. The north shore is such a special place we can’t wait to come back. Onto the not so great. The room itself is definitely dated, which isn’t necessarily a bad thing but didn’t really come across in the pictures. When we arrived, the carpets had just been cleaned so the floor was wet until we want to sleep that night. The fridge was also broken and leaking the entire time we were there so the carpet in front of the fridge was constantly wet. There was a handyman near by but his availability to come by was limited and we were out and about doing things every day, so it was difficult to coordinate.
5 out of 5
by A traveller

Beautiful!

Posted Oct. 29, 2024 on HomeAway
We loved our stay at Hanalei Bay Resort, the view from the balcony is breathtaking.
4 out of 5
by A traveller

Perfect view of Hanalei Bay

Posted Oct. 23, 2024 on HomeAway
View is the key attribute. Was relatively practical stay. Bit of a walk to car, and parking can be challenging, although the property does valet you when need. Resort pool and spa are very good. Just be aware this is essentially akin to a hotel room with a coffee maker and minifridge. But positive overall.
5 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
Long walks to everything parking is tight as it can get. But beautiful everything
3 out of 5
by A traveller

This traveller left a rating score only Posted May 1, 2024 on Expedia
4 out of 5
by A traveller from Raleigh

Perfect view for hotel room vrbo

Posted Feb. 17, 2024 on HomeAway
The best view of Hanalei Bay, mountains, sunset. The hotel room is adequate but ok for the price paid. Clean, but drab furnishings, 1980’s style. The resort is nice, restaurant is good, pool is lovely, beach is amazing. We loved our stay and Hanalei/Princeville area.
Comment from Hotel Management
Mar. 21, 2024 by VrboOwner, Hotel Management
We're delighted to hear that you loved the breathtaking views and had a fantastic time during your stay at Hanalei. In November 2023, we updated the condo with Hawaiian/Japanese "Japandi" minimalisitic solid mango furniture and use all white linens to provide a fresh clean feel. We apologize it wasn't aligned with your preferred style. We would be happy to host you again in the future.
5 out of 5
by A traveller

Posted Dec. 8, 2023
This place was amazing and we would definitely stay here again.
5 out of 5
by A traveller

Tropical Paradise!!!

Posted Dec. 6, 2023 on HomeAway
This was the perfect place to spend our anniversary! The views were stunning and the studio was clean, comfortable and had everything we needed. The hosts were helpful, communicated clearly, and made us feel welcomed. The resort was beautifully landscaped, well maintained and the staff friendly. We loved the pool, hot tub and the nice sandy beach, and our only regret was that we couldn’t stay longer.
Comment from Hotel Management
Jan. 3, 2024 by VrboOwner, Hotel Management
It was great to host you! Thanks for you great review and feedback. Come back again soon!