Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,7 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 janv. 2024 sur Expedia
A luxury jungle camp. They gave us room nr. l which means direct view and access to the beach. Friendly and attentive staff. We felt like in another, peaceful, world. The dinners were fine with even Absolut or Gin and Tonic included. Less the dinner at the beach which up to more than only my opinion was of the basic ones. Like in the Pestana São Tomé... That yes, with good staff and afro entertainment. The guides, kind and informative, they bring you to many places you will see in very few other places of the world. The one from five stars I can't give in because of the food in the beach dinner and especially our car to the airfield departed 20 minutes late. We feared to loose the flight: 9:10 flight, 7:30 should the car leave but it left at 7:50 to through the jungle pathes. Thanks to Paulo, Head of booking dept., we didn't loose it at all because STP Airways departs earlier on Saturdays than in our tickets. Be aware: lava pavimento pathes and steps make it handicap unfriendly
Commentaires de Gestion de l’hôtel
8 févr. 2024 par HBD, Gestion de l’hôtel
Dear Michael, good afternoonThank you for taking the time to share your feedback regarding your recent stay at Hotel Sundy Praia. We are delighted to hear that you enjoyed the luxury jungle camp experience and the direct view and access to the beach. Our staff takes great pride in providing friendly and attentive service, and we are happy to hear that you felt like you were in a peaceful world during your stay.We appreciate your feedback regarding the dinners, and we will certainly take your comments into consideration to improve the quality of the beach dinner experience. We apologize for the delay in your car departure to the airfield and are grateful to hear that Paulo, Head of booking department, was able to ensure that you did not miss your flight. We will address this issue with our team to ensure it does not happen again in the future.Thank you for highlighting the kindness and informative nature of our guides, as well as the unique and beautiful places they took you during your stay. We appreciate your overall positive review and your recommendation to other guests. We will also take into consideration your feedback about the pavimento paths and steps for guests who may have mobility challenges.We hope to welcome you back to Hotel Sundy Praia in the future for another memorable stay. Please do not hesitate to reach out to us if you have any further feedback or if we can assist you with future travel plans.Best regards,
par un voyageur
Publié le 20 janv. 2023 sur Expedia
Beautiful boutique property. So private in the rainforest with a beautiful beach where we didn’t see a single person all day. The staff is wonderful and the food was delicious. They do a 3 course meal every night for dinner and a lovely breakfast every morning. The staff’s little surprises throughout our stay made it special, such as filling our tub with flower petals while we were on an excursion or setting up a private breakfast by the beach one morning.
par un voyageur
WOW! just WOW!
Publié le 12 janv. 2019 sur HotelsThis hotel is EPIC. Amazing. Amazing. Well worth the trip. Great food, super people - and the beach is just unreal. The pool is perfect. The cocktails are carefully made and served with care. Great hikes and activities. Super wifi if you want that but what a great place to just get away from it all. I just can't say enough.
Commentaires de Gestion de l’hôtel
7 août 2019 par Carina Diogo | E-commerce Executive, Gestion de l’hôtel
Dear Mr. Thomas,
Thank you very much for your time to give us your feedback of this experience in Sundy Praia.
Principe is a magical land that time forgot. Rising from the Atlantic off the coast of West Africa, it has a unique charm.
One of our goals is the constant improvement of our service and our guests satisfaction. For that, we thank you very much for your review.
We are glad to know you had a pleasant experience in Sundy Praia Príncipe Island. It is good to know we are a part of your memories now and we contribute for some of the happy moments while you were in this magnificent tropical florest.
When coming back to the unique Príncipe Island, please do not hesitate to contact us.
Looking forward to welcome you back in Príncipe Island, and in HBD Hotels.
Kind regards,
Carina Diogo
E-Commerce Executive
HBD STP – Investimentos Turísticos, Unipessoal, Lda.
HBD ★ VALUES: SUSTAINABLE | TEAMWORK | AUTHENTICITY | RESPECT | SAFETY
