Note fondée sur 952 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2022 sur Expedia
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par un voyageur
Publié le 19 août 2018 sur Hotels
par Pascal
Superbe hôtel au centre-ville mais pas de piscine.
Publié le 10 juill. 2017 sur HotelsDe passage dans la région de Newport (Rhode Island), nous avons décidé de faire un arrêt à Providence, la capitale du Rhode Island. Nous pensions faire une saucette le soir mais, oups!, pas de piscine. De plus, nous avons été surpris et déçus d'avoir à payer 26$ U.S. pour stationner à l'hôtel.
par un voyageur
Publié le 24 oct. 2024
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Melissa , Gestion de l’hôtel
Hi Jason,Thank you for your review!
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Nice hotel centrally located. Parking is not included and there was no mention of this or cost on Hotels.com so fyi it’s $30 a night to park.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Melissa , Gestion de l’hôtel
Thank you for staying with us and taking the time to review! We hope your travels bring you back to Providence!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
The bedding seemed to be either too old (overused) or not changed from the previous guests. It was not dirty, but not clearly cleaned either. The cleaning staff were great, very tentative. The front desk ladies were not friendly, but not rude. It was this weird vibe, they are not rude, but you don’t feel welcomed to be there. We stayed at many other courtyards throughout the country and this one just doesn’t match the standard.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Melissa , Gestion de l’hôtel
Hi Ting, Thank you so much for staying with us and for taking the time to review us. We will share your feedback with our staff and hope your travels bring you back to Providence!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
I went to Downtown Providence, RI for the weekend and had a great time, hotel was clean, staff was very nice at the time of check-in and out, also at breakfast in the morning. There are a lot of Bars and restaurants close by the area and within walking distance and different activities.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Melissa , Gestion de l’hôtel
Hi Pablo, Thank you so much for staying with us and for taking the time to review us. We are happy to hear about your experience in Providence! We really appreciate it and hope you'll be back soon!
par un voyageur
Publié le 13 oct. 2024 sur Expedia
The staff was charging for every single thing including toothpaste/brush and even a side of Parmesan for my meal. I don’t think I would’ve complained except they were very rude about it every time. It also didn’t show that our rooms were paid for so they had me call the corporate line (45 min call) and it ended up being their error (I would’ve been double charged if I didn’t say something). It just seemed like everything was about paying them. I felt very much like I was an inconvenience rather than a guest. It is obvious this is privately owned.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Melissa , Gestion de l’hôtel
Hi SaraThank you so much for staying with us and for taking the time to review us. We are so sorry to hear about the negative experiences you encountered, we appreciate your feedback, and hope your travels bring you back to Providence.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Great!
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Melissa , Gestion de l’hôtel
Hi Shenglin, Thank you so much for staying with us and for taking the time to review us. We really appreciate it and hope you'll be back soon!
par un voyageur de shirley
Publié le 6 oct. 2024 sur Expedia
I asked for the room to be cleaned and came back with the room untouched. Got to the room and the TV was crooked, one of the screws for the stand was loose. Ceiling in the bathroom was dirty, looks like a leak developed from the top room.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Melissa , Gestion de l’hôtel
Hi Ruben, Thank you so much for staying with us and for taking the time to review us. We will pass along your comments to the proper department. We really appreciate it and hope you'll be back soon!
