Note fondée sur 249 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024 sur Expedia
par un voyageur
Publié le 11 juin 2024 sur Hotels
par un voyageur
Publié le 5 juin 2024 sur Expedia
My family of 4 stayed at Coral Gardens for in early June 2024. We loved the location and the amount of space. We loved all of the room and the amazing ocean view we had at Coral Gardens!
Coral Gardens was very clean, the A/C worked well, and the staff were friendly and helpful. There were plenty of chairs with umbrellas on the beach and fresh towels were provided at the desk by the beach. Snorkeling by the resort is amazing! It was nice not having to drive or take a boat anywhere else to experience wonderful snorkeling. We saw a spotted eagle ray, a turtle, stingrays, parrot fish, barracuda, and lots of other pretty fish and coral.
The location was convenient with a rental car. The Somewhere Bar and Restaurant is on property and Jojo’s/Dune is next door at Windsong. We only had to drive a short distance to many other dining options.
Our only complaints about the property are that we had several burned out lightbulbs, making one of the bedrooms very dark, and one of the toilets didn’t flush well (we had to hold the handle down and flush twice). The large soaking tub in the master bath looked nice but wouldn’t fill up because the drain plug leaked water. There was a little construction noise from next door but it wasn’t bad. One morning, there was a lot of noise and gas fumes that we could smell from our balcony, but I think they were doing something on property (landscaping possibly).
Overall, we really enjoyed staying at Coral Gardens and we would return.
par un voyageur
Publié le 21 avr. 2024
par un voyageur
view not as described, obstructed by construction
Publié le 18 févr. 2024 sur HotelsThe staff was very friendly and the beach was great but we booked a room with an ocean view that we did not have and there was loud construction right next to our unit. We were not allowed to change units and the manager would not give us a discount as we booked through Hotels.com
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Reservations, Gestion de l’hôtel
Thank you for sharing your experience with us, and we appreciate your kind words about our friendly staff and the beautiful beach. We are sorry to hear that your stay did not entirely meet your expectations, and I'd like to address the concerns you raised here.First we are sorry to hear about the confusion you had regarding the room view you experienced when booking on Expedia. We want to assure you that all our units are in fact oceanfront and offer stunning views. That said, specific locations within the property, such as being on the ground floor, do influence the guests overall perspective of the ocean view. When our team is speaking with guests we always encourage them to thoroughly review the details and images of the selected unit during the booking process to ensure it aligns with their preferences and expectations.While we understand that the construction nearby may have been disruptive, and are sorry for any inconvenience caused, we were unable to offer a discount as our current rates already reflect of the current situation with the construction next door.As you know, each unit is individually owned and uniquely furnished and we strive to provide a clear representation of each unit through detailed descriptions and images on every booking platforms as best we can and as much as is permitted.We do still recommend that you reach out to Expedia directly to explore any options they may have for you. We value your satisfaction and hope to have the opportunity to welcome you back for an improved experience.
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Private friendly and well located to reef and excursion pick up.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Reservations, Gestion de l’hôtel
Thank you for your positive review & feedback. It was a pleasure hosting you and we look forward to welcoming you back in the near future. Happy Holidays.
par un voyageur
Publié le 3 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2023 par Front Desk, Gestion de l’hôtel
Thank you for the positive review. Hope to see you back again sometime soon.
par un voyageur
Publié le 2 août 2023 sur Expedia
Only downside, no elevator to upper floors
Commentaires de Gestion de l’hôtel
2 août 2023 par Front Desk, Gestion de l’hôtel
Thanks for the positive review - we are all looking forward to welcoming you back sometime soon.
par un voyageur de Dallas
Publié le 20 juill. 2023 sur Expedia
If you like to snorkel this location is perfect. The reef is right in front of the complex. We snorkeled other locations and this one was the best. The beach was perfect and wasn't as crowded as other areas along Grace Bay. Chairs, umbrellas, and towels are provided. The unit was big enough for us and our two girls and had everything we needed. Scott and staff were friendly and super helpful. I will stay here again.
The only negative is a lack of elevator. It wasn't an issue for us but if you have mobility issues I would recommend not staying on the upper floors.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Scott, Gestion de l’hôtel
Thank you for sharing your wonderful experience with us! As the Manager, I am thrilled to hear that you enjoyed snorkeling right in front of the complex and found the reef to be the best among the locations you tried.We take pride in providing a perfect beach setting that isn't too crowded, and I am delighted that you found the amenities like chairs, umbrellas, and towels to be convenient.It's great to know that the unit was spacious enough for you, your two girls, and that it had everything you needed for a comfortable stay.As the Manager, I appreciate your kind words about our staff. We strive to be friendly and helpful to ensure that our guests have a fantastic time.Regarding the lack of an elevator, we understand the importance of accessibility, and I thank you for your understanding. If mobility becomes a concern in the future, please let us know, and we'll do our best to accommodate your needs.Once again, thank you for all the positive comments and feedback. As the Manager, I hope to welcome you back with us again sometime soon. Your presence will always be a pleasure!
par un voyageur
Publié le 10 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2023 par Front Desk, Gestion de l’hôtel
Thank you for the positive review.
