Note fondée sur 281 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien mais rapport qualité-prix decevant
Publié le 25 août 2018 sur ExpediaTrès bel emplacement sur une plage magnifique. Mais hôtel un peu vieillissant avec une qualité de service tres inégale en fonction du personnel : le meilleur côtoie le pire !
Au final, nous avons passé un bon séjour mais nous n y retournerons pas, le rapport qualité-prix n’étant pas à la hauteur de ce que l’on est en droit d attendre quand on va dans un tel établissement.
par un voyageur
Publié le 31 août 2024 sur Expedia
Dream vacation. Everything was so easy. Highly recommend!
par un voyageur
Publié le 16 août 2024 sur Expedia
par un voyageur
Publié le 11 août 2024 sur Hotels
par un voyageur
Publié le 11 août 2024 sur Expedia
Truly a five star resort in all respects located on a beautiful part of the Grace Bay beach. Everything about our experience was amazing; the food was fantastic, the service was top notch, and everyone was friendly and helpful - from the reception desk to the pool and beach attendants. We can’t wait to come back!
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Service was the best I’ve ever experienced
par un voyageur de Owings Mills
Publié le 14 juill. 2024 sur Expedia
par un voyageur
Publié le 13 juill. 2024 sur Hotels
par un voyageur de San Diego
Publié le 4 juill. 2024 sur Expedia
par un voyageur
Publié le 2 juin 2024 sur Expedia
Narvy was our concierge and he was wonderful. We had a great housekeeper during our time at the resort. We had a king suite villa. The rooms were spacious and even had a washer dryer. We had a wonderful ocean view and were right on the beach. I had several great spa services. The small boutique on the property had some nice things as well. The bar-restaurant had nice lunch items the complimentary breakfast each day was good and a nice selection. There was good live entertainment by the beach almost every night, and the fire pits were all lit by the sea. We visited several of the surrounding resorts for dinner and Grace Bay was by far the best all-around from our perspective. We were greeted when we arrived and did not have to wait long at all before we were in our room. The bellman showed us through the room and shared specific information about the resort. There was a nice welcome letter for us outlining hours of operation and the amenities on site. I would recommend booking your excursions through the hotel concierge. The ones we booked through them were the best! For our catamaran excursion they picked us up right on the beach in front of the resort. It was so convenient. The only thing I could even say that was not just 10 was the beach service was not very attentive but the pool service was. We were not that impressed with the Infiniti restaurant for dinner. The food was subpar but the service was great.
