Note fondée sur 886 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,1 Service et personnel
2,9 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juin 2020 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2020 par Managment, Gestion de l’hôtel
Dear Soledad, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Provo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely
par un voyageur de Orem
Publié le 29 oct. 2024
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review. We value your feedback and would like to understand your experience better. If you have specific concerns or suggestions for improvement, please feel free to share. Your insights are important to us as we strive to enhance our guests' experience.Sincerely, Hotel Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the outstanding 5 out of 5 rating! We’re thrilled to hear that you found our hotel to be a great place. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future for another excellent stay.Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Property did not feel clean. But I have seen worse
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that the cleanliness of the property did not meet your expectations. We strive to maintain high standards and will address these concerns with our team to ensure improvements. We appreciate your feedback and hope to have the chance to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
The room was much nicer and cleaner than I was expecting based upon reviews. I think it was quite nice. Their was a cop in the parking lot most of the night and the overall vibe in the exterior is off putting and the sounds between rooms is really bad. I was alone so didn’t care too much but would avoid if traveling with spouse and kids.
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your experience. We're glad to hear you found the room nicer and cleaner than expected. However, we apologize for any concerns regarding noise and the exterior ambiance. We will review these issues with our team to improve the experience for all our guests. We appreciate your feedback and hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review. We’re glad to hear you found aspects of your stay satisfactory. However, we’re sorry to learn that some aspects did not meet your expectations. Your feedback is valuable, and we will work on addressing the areas of concern to enhance our guest experience. We hope to have the opportunity to welcome you back and provide a more enjoyable stay.Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
There was damage to the walls and not even a toilet paper holder in the bathroom. My second night there the room next door was the party room people blaring music till 3 am laughing so loud I barely got sleep.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the issues you faced during your stay. The damage to the walls and lack of a toilet paper holder in the bathroom are unacceptable. We also regret the disturbance from the neighboring room. Your feedback is valuable, and we will address these matters promptly to ensure better experiences for future guests.Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
The pillows for lumpy and very old and they smelled. Ended up canceling my second and third night stay and finding different accommodations
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We apologize for the unpleasant experience you had with the pillows during your stay. This is not the standard we strive to maintain. Your feedback is important, and we will address this issue to ensure better comfort for our future guests. We regret any inconvenience caused and appreciate you bringing this to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful 10 out of 10 rating! We’re thrilled to hear you had such a positive experience. Your feedback motivates us to keep up the good work. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the perfect 10 out of 10 rating! We’re delighted you had an excellent stay with us. Your feedback is greatly appreciated, and we look forward to hosting you again in the future.Sincerely, Hotel Manager
