Note fondée sur 107 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Hotels
First room they give us was roach infested and had a funk smell. second room they put us in we didnt see any roaches but we kept all of our stuff bagged up. This room also had a funk smel but we made do. Please clean your place up. It smells like Funk Ass....We didnt bring enough lysol to combat the Funk!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Daniel, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
This place had bedbugs and I got eaten up by then
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Manager, Gestion de l’hôtel
Hello Cody, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Maggie,We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any further details about your stay so we can address your concerns accordingly.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello David,We are very thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Kandice,We're amazed to hear you had a perfect stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.
par un voyageur de Aurora
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Jenee,We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Dave, We appreciate you choosing to stay with us and hope you had an enjoyable time at our hotel. Please feel free to contact us directly with any feedback you may have from your recent visit. We value your input to ensure we continue to improve and provide a great experience for all our guests.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Manager, Gestion de l’hôtel
Hello Dave, We appreciate you choosing to stay with us. We hope to welcome you back again soon for an even better experience!
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Nothing to hardly eat in the morning for the money spent to only sleep in their unclean beds
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Dave, We are sorry to hear about your experience with the breakfast options and cleanliness of the beds. Your feedback is important, and we will share it with our team for improvement. We recommend reaching out to our management team for further assistance with your concerns.
par un voyageur
Its gross.
Publié le 5 juill. 2024 sur HotelsThe property was old. The pool is stagnate. The pool was the main reason we chose econo. Outdoor pool. The resident there said its not been used in years. I took pictures and the resident was suddenly throwing granules in it. That pool is a health and safety risk. If a child fell into that pool drowning would be your least worry. Absolute the worst i have ever seen. Really surprised Choice hotels is ok with this. I paid $183 for 2 nights.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are sorry to hear you were disappointed with your recent experience at our hotel. We appreciate your feedback and will address the pool concerns raised to ensure the safety and comfort of our guests. We value your input as it helps us improve our services for the future. Thank you for bringing this to our attention.
