Ratings based on 67 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 4, 2023 on Expedia
Excellent property, staff. Beautiful view from property and ideally located for both Pucon and Villarica.
5 out of 5
by A traveller

Posted Dec. 12, 2019 on Expedia
We loved our day in one of the apartments, which was super spacious, had a fully equipped kitchenette, and overlooked the lake. Breakfast was ample and delivered to your room every evening for your convenience. It was nice to be just outside of the city but close enough to drive there in five minutes.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 4, 2019 on Expedia
5 out of 5
Recommended
for Families
by A traveller from Seattle

Super hotel for our family vacation

Posted Jan. 6, 2018 on Expedia
We recently travelled thru Chile as a family of 5 and had such a wonderful 4 night stay at this hotel. It was super clean, we had such a beautiful view over the lake and the free bottle of wine was just another wonderful extra which made our stay so enjoyable! We received each evening our breakfast and they loaded it up in the fridge. We loved that service because we were able to eat when we liked in the morning and hang out at the appartment. My kids really liked the rec room where they were able to run over and play basketball, fussball etc... Would always recommend it!
5 out of 5
Recommended
for Families
by A traveller

Special place, Beautiful setting

Posted Dec. 30, 2017 on Expedia
Wonderful hotel/cabin/apartments: the rooms have living areas, dining areas, a kitchen and bedroom. The kitchen is restocked each night for the next morning’s breakfast: a basket of eggs, bread, marmalade, ham and cheese. Beautiful view of Lago Villarica and the green mountains beyond with interesting birds on the property’s grass. Great spot
5 out of 5
Recommended
for Everyone
by A traveller from Vancouver Canada

Great place to stsy

Posted Apr. 18, 2017 on Expedia
We enjoyed our bungalow with a view of the lake. Nice quiet setting yet close to Pucon. Even had a hot tub out front to relax at the end of a hiking day!
5 out of 5
Recommended
for Everyone
by A traveller

Beautiful View

Posted Dec. 18, 2016 on Expedia
We had a great time in Pucon. We were close to down town.
5 out of 5
Recommended
for Everyone
by A traveller from scotland

Very peaceful

Posted Nov. 28, 2016 on Expedia
Excellent stay with gorgeous rooms and views. Facilities were excellent. Breakfast was hit and miss (on a few occasions there were no staff) but overall a lovely place.
5 out of 5
Recommended
for Everyone
by A traveller from Florida

Excellent hotel with great accommodations.

Posted Oct. 21, 2016 on Expedia
Pros: location in scenic area. Room was pleasantly decorated & comfy.
Cons: Steps up to office are very narrow & could be made safer.
Location: We were traveling through so found the location was great for us.
Location great, ambiance pleasant & beautiful well appointed rooms. Breakfast included.
4 out of 5
Recommended
for Everyone
by A traveller from Calgary, Alberta, Canada

Nice cottage in proximity of Pucon

Posted May 11, 2016 on Expedia
Pros: Wifi did not reach the cottage.
Location: Village of Pucon very picturesque. Hiking the Villarica volcano is a must.
We stayed only one night at this cottage but it was perfect. Very clean and confortable cottage with all facilities. Nice overview of the Villarica lake. In proiximity of the volcan road providing easy access to the volcano.
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