Ratings based on 48 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 11, 2023 on Expedia
Great employees but hotel systems and facilities are extremely disappointing, this is the second time staying there and is worst than the first time. Extremely difficult to lock/unlock the rooms, no room heaters (we were offered additional blankets though) uneven floors, I smashed a toe. Restaurant was not open except one day of my multiple day stay.
The asked me for a credit card for incidentals and they charge me for an extra room by accident, management refused to return the money to my credit card, I am on the middle of disputing/reversing the charge through my bank.
Never going back.
Comment from Hotel Management
Jan. 11, 2023 by Rosalba , Hotel Management
Dear Mr. Teutlewe are very sorry that your stay has not been pleasant.We hope you can return and make the courtesy night that we offered you effective.
by A traveller
Posted Nov. 24, 2022 on Hotels
Comment from Hotel Management
Dec. 5, 2022 by SEGUIREMOS MEJORANDO, Hotel Management
UN PLACER ATENDERLOS
by A traveller
Posted Aug. 11, 2022 on Expedia
I like the personal and professional service
Comment from Hotel Management
Aug. 11, 2022 by muchas gracias, Hotel Management
un placer atenderlos
by A traveller
Posted Apr. 4, 2022 on Hotels
by A traveller
Posted Sep. 20, 2024 on Expedia
En general la experiencia fue muy buena
by A traveller
Posted Jul. 31, 2024 on Expedia
Todo excelente! Muchas gracias!
by A traveller
Definitivamente volveria
Posted Jul. 26, 2024 on HotelsConcepto e instalaciones muy amenas y adecuadas para pasar un fin de semana excelente en pareja. Como sugerencia deberian actualizar sus televisores (para facilitar) el uso de plataformas digitales, cuentan con servicio satelital (lo cual ya no es de uso comun o demandante). Saludos
by A traveller
Todo excelente
Posted Jul. 22, 2024 on HotelsTodo excelente! El personal muy amable siempre. La limpieza de primera y los alimentos muy buenos
by A traveller
Posted May 27, 2024 on Expedia
Solo cuenta con un clip, no acepten tarjetas Santander su menú es muy limitado
by A traveller
Posted May 6, 2024 on Expedia
Todo excelente, el servicio de Spa maravilloso, las habitaciones limpias y con excelentes amenidades.
El personal siempre fue muy amable.
Lo único es que en el área de hamacas, hace falta un poco de limpieza, ya que había excrementos de animales y usualmente entramos sin calzado.
