Note fondée sur 332 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Nice resort. Rooms were clean AC worked well. Staff was very friendly. Food was not good, we went to every al la carte restaurant and they were almost all bad food wise. We expected cruise type food and it did not even meet that expectation. We would pay extra for a resort with edible food options.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par SMM , Gestion de l’hôtel
Dear Mr, Wood:Thank you so much for taking the time to rate your recent experience in our facilities. We feel happy to read that we fulfill almost all your expectations.Receive warm regards from paradise.Leslie LópezSocial Media Manager
par un voyageur
Publié le 2 sept. 2024
Our vacation in the hotel Dreams Aventuras was wonderful.The hotel and our room were beautiful.The room was daily cleaned and supplied.The food was so tasty and delicious and always freshly made.The staffing was always nice, polite and helpful.There was an entertaining room and poll for the kids with lot's of activities inside the room and on the beach.The girls that were working in the entertaining room were so nice,kind and gentle with the kids.My daughter was very happy.I highly recommend this hotel to everyone and I hope we'll be having our next vacation there again 😊
Commentaires de Gestion de l’hôtel
3 sept. 2024 par SMM , Gestion de l’hôtel
Dear Guest:We are very happy to read that your stay at Dreams Aventuras Riviera Maya has been excellent.No doubt, our team will be very happy, reading your kind comments about our resort. Receive cordial greetings from paradise!!We look forward to welcoming you to your second home in the near future.Leslie López Social Media Manager
par un voyageur
Publié le 30 août 2024 sur Expedia
Le falta mantenimiento a l propiedad, todo el tiempo te querían vender algún tipo de servicio
Commentaires de Gestion de l’hôtel
2 sept. 2024 par SMM , Gestion de l’hôtel
Dear guest:Thank you so much for taking the time to rate your recent experience in our facilities.We feel happy to read that we fulfill almost all your expectations.Receive warm regards from paradise.Looking forward to having you back in the near future.Leslie LópezSocial Media Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par SMM , Gestion de l’hôtel
Dear Guest:We are very happy to read that your stay at Dreams Aventuras Riviera Maya has been excellent.No doubt, our team will be very happy, reading your kind comments about our resort. Receive cordial greetings from paradise!!We look forward to welcoming you to your second home in the near future.Leslie López Social Media Manager
par un voyageur
Hotel debe de bajar de categoría
Publié le 23 août 2024 sur HotelsEl hotel se siente viejo la falta una buena inversion en las instalaciones
El personal muy amable
La calidad de la comida debe de mejorar
Commentaires de Gestion de l’hôtel
23 août 2024 par SMM , Gestion de l’hôtel
Estimado huéped:Muchas gracias por tomarse el tiempo de valorar su reciente experiencia en nuestras instalaciones.Nos alegra leer que cumplimos casi todas sus expectativas.Reciba un cordial saludo desde el paraíso.Esperamos tenerle de vuelta en un futuro próximo.Leslie LópezSocial Media Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
Es pequeño pero tienen buenos detalles que no los tienen hoteles más grandes.
El personal súper amable y su spa muy bonito
Commentaires de Gestion de l’hôtel
23 août 2024 par SMM , Gestion de l’hôtel
Estimada huésped: Muchas gracias por calificar su reciente estadía en Dreams Aventuras Riviera Maya. Estamos contentos de ver que su estadía fue muy buena dentro de nuestras instalaciones.¡Reciba saludos cordiales desde el paraíso!Esperando su regreso en un futuro próximo.Leslie LópezSocial Media Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Had a great time , staff was amazing everyone was great would definitely go back
Commentaires de Gestion de l’hôtel
19 août 2024 par SMM , Gestion de l’hôtel
Dear Guest:We are very happy to read that your stay at Dreams Aventuras Riviera Maya has been excellent.No doubt, our team will be very happy, reading your kind comments about our resort. Receive cordial greetings from paradise!!We look forward to welcoming you to your second home in the near future.Leslie López Social Media Manager
par un voyageur
Publié le 15 août 2024 sur Expedia
The staff was super helpful , family oriented food & drink options. Safe place to stay.
Commentaires de Gestion de l’hôtel
15 août 2024 par SMM , Gestion de l’hôtel
Dear Guest:We are very happy to read that your stay at Dreams Aventuras Riviera Maya has been excellent.No doubt, our team will be very happy, reading your kind comments about our resort. Receive cordial greetings from paradise!!We look forward to welcoming you to your second home in the near future.Leslie López Social Media Manager
par un voyageur
Publié le 13 août 2024 sur Expedia
The fact that a male guest shoved a woman to the ground and was not asked to leave says all you need to know about what the resort feels about the safety of women.
Commentaires de Gestion de l’hôtel
13 août 2024 par SMM , Gestion de l’hôtel
Dear guest: Thank you very much for taking the time to rate your recent experience at the resort. We regret that this wasn't excellent. All your kind comments, we would love to know more about your experience and how can we make our guests' experiences better.Receive our best regards from paradiseLeslie LópezSocial Media Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Safe
Commentaires de Gestion de l’hôtel
5 août 2024 par SMM , Gestion de l’hôtel
Dear Guest:We are very happy to read that your stay at Dreams Aventuras Riviera Maya has been excellent. No doubt, our team will be very happy, reading your kind comments about our resort. Receive cordial greetings from paradise!!We look forward to welcoming you to your second home in the near future.Leslie López Social Media Manager
