Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
5,0 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024 sur Expedia
par un voyageur
Publié le 14 avr. 2024 sur Expedia
Owner was great
par un voyageur de Oceanside
Publié le 31 déc. 2023 sur Expedia
From the time we checked in till we checked out, John was fantastic and always available for anything we needed or random questions we had. The homemade breakfast each morning was delicious and we stayed in one of the courtyard residences (highly recommended if available). Easy walking distance to the many attractions, restaurants and shops is a huge plus!
Commentaires de Gestion de l’hôtel
4 janv. 2024 par Donna & John , Gestion de l’hôtel
We would like to express our sincere gratitude for your five-star rating and positive feedback. We value your input and appreciate you taking the time to share your thoughts. We hope to see you again soon and look forward to the opportunity to host you again
par un voyageur
Publié le 10 déc. 2023 sur Expedia
AVOID. BOOK ANYWHERE ELSE. Rooms are unexceptional, and comparable to other hotels you'll find in the area. What you will experience here that you will not experience in other hotels is the owner entering your room when you go out and going through/taking from your luggage. NEVER store luggage with owner. Check out is at 9:30am, owner will bang on your room door like the police by 9:27am. Other things are just a flat out lies, for example, food is listed as "locally sourced" but it's things like oreos and packaged snacks with a boxed juice. VEGETARIANS/VEGANS DO NOT TRUST. Owner is one of those small guys with a serious jekyll-hyde complex. He'll say anything to get your money and then it's a petty and really horrible person. We travelled all over the Galapagos and this was the ONLY place that we experienced such behavior. NOT WORTH RISKING A MAGICAL TRIP. You can totally find wonderful rooms without any such risk. Finally for those of us that care about how someone treats staff, this guy is really messed up to the hotel's cleaning ladies--abusively so. For this reason alone NOT RECOMMENDED. AVOID. But just having to deal with someone that's going to go through your luggage and enter your room when you're not there--totally unacceptable. DO NOT BOOK HERE. (You've been warned!)
Commentaires de Gestion de l’hôtel
12 déc. 2023 par John, Gestion de l’hôtel
Retaliatory Review. Fraude/Scam attempt. OTA reservation credit card did not match reservation name, second person credit card's name did not match his name on his passport. Did not stay with us.
par un voyageur
Great Property, Great Owner
Publié le 22 nov. 2023 sur HotelsGreat location with easy walking distance to everything. AC was cold, showers were hot and breakfast was fantastic. The owner, John is absolutely amazing. He completely made our trip with his recommendations for food and tours. He absolutely went above and beyond and made us feel like family. I cannot recommend this hotel enough. We will absolutely look to stay here again on any return visit.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Donna, Gestion de l’hôtel
We are very happy you enjoyed your stay at Torre Mar Galapagos Boutique Suites. We want each of our guests to feel at home.
par un voyageur de Indio
Publié le 27 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2023 par Management, Gestion de l’hôtel
We are happy you enjoyed your stay.
par un voyageur
Publié le 26 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 mars 2023 par Management, Gestion de l’hôtel
Your original reservation was for 4. You contacted us saying you were bringing 7. We made adjustments to your reservation. You canceled 4 guests and said you didn't want one of the suites. At check-in, you arrived with a group of 11. We made adjustments for your group. You had never notified us with that the true number in your group was 11. In all of these situations, we made adjustments to accommodate your group. You did not communicate honestly with our staff. We provided accommodations for your group, but your deceptive communications concerning the number in your party were inappropriate. I will not get into the condition your group left the property in.
par un voyageur de Maitland
Publié le 8 juin 2022 sur Expedia
Great location just a quick stroll to the water and all the shops
Commentaires de Gestion de l’hôtel
15 juin 2022 par Donna & John, Gestion de l’hôtel
Thank you for staying with us. We are happy you enjoyed your stay.
par un voyageur
Publié le 20 mars 2022 sur Expedia
Excellent time at Torre Mar. John and Donna were excellent hosts. Cant wait to return!
Commentaires de Gestion de l’hôtel
24 mars 2022 par Donna & John, Gestion de l’hôtel
Thank you! It was a pleasure hosting your family. We look forward to hosting you again.
par un voyageur de Bloomfield TWP
Publié le 26 déc. 2021 sur Expedia
Very good location. Easy access. Everything someone needs.
Commentaires de Gestion de l’hôtel
9 janv. 2022 par Donna & John, Gestion de l’hôtel
We are happy you and your family were comfortable during your stay. We hope to see you again in the future.
