10/10 – Excellent
Validity
Voyage en famille
18 oct. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was the best hotel we’ve ever stayed at when it comes to service and food and cleanliness and just beautiful architecture and design of the hotel itself sold us. We arrived the first day and were greeted by smiling staff to take care of our every need. And when I said every need I mean EVERY need. We were visiting from Texas so we didn’t know the language but some of them did and that really helped us when trying to find things to do around there(which wasn’t very hard as we were right behind the main strip in la punta). I booked this hotel because of the access to the beach which didn’t disappoint it was a very lovely sight and view and the water was nice but it was a surfers beach and the waves were too strong to get although still really nice to just stare at for a couple hours. The bar had amazing food we could’ve eaten there all 4 days but I forced us to get outside of the hotel, the staff gave amazing recommendations that did not disappoint. At the hotel no matter where you were if you ordered anything they’d bring it to you. I’m talking poolside service and if you’re watching the waves on their beach chairs they’ll walk it out to you. Every time you see a staff they greet you with a beautiful smiling which made us feel really safe and welcomed, the owner has lovely cats that are really sweet that roam the property which i loved. The staff, they made our experience the best going above and beyond for us and were really grateful for this stay and will be back soon:)
Validity
Séjour de 3 nuits en octobre 2024
