Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent, personal, friendly dive resort
Publié le 3 mai 2023 sur HotelsSimply excellent personal dive and spa resort. The majority of the staff call you by name!
par un voyageur de Missouri City
Publié le 29 juill. 2022 sur Expedia
The property was just okay but it was comfortable and sufficient. The area is very private. The staff were very kind and helpful.
The food was excellent, 5 star for every dish. Myself and 3 children really enjoyed staying there for 5 nights.
Commentaires de Gestion de l’hôtel
13 août 2022 par Viktoriya, Gestion de l’hôtel
Hi Lewis! Thank you for your nice review! We are happy to hear you and your family enjoyed your time at Edgewater and you loved the food. We hope you can come visit us again soon!
Regards,
par un voyageur
Publié le 11 mars 2020 sur Hotels
par un voyageur
Alas! A proper "Retreat" in waiting...
Publié le 4 févr. 2020 sur HotelsProperty is located in a quiet and peaceful part of Puerto Galera and is accessible from both main road and resort's own speedboat. We stayed in the Loft suite facing a small lawn garden. Room was split level with the bed upstairs and a large sized toilet/shower and living area downstairs. Basic toiletries but good cable channels are available for both TVs in room.
Breakfast was included A-la-Carte off a good selection menu. We enjoyed the breakfast very much overlooking a tranquil scenery, as the food was both scrumptious and generously portioned. Resort owner Richard was welcoming and the staff were friendly and accommodating.
Only gripe was the terrible sound insulation in the room as we were woken up half the night by the sewage treatment facility, located below our room window, when the flushing noises started at 3am; and the few roosters not knowing the time of day at 4am as well. Unfortunately, it was not a good night rest for us, which was a real pity as the resort is generally peaceful and serene at times!
Though Richard has promised to resolve the situation after our prompt feedback but for us it's too late!
Commentaires de Gestion de l’hôtel
11 mars 2020 par Viktoriya , Gestion de l’hôtel
Hi Jenny, thank you very much for your nice review. We are happy to hear you liked the resort, the location, the food and service. As far as the treatment plant noise- that is fixed as promised by Richard. We wish we could say the same about the roosters or other animals in the neighborhood - that comes with the territory :)
par un voyageur
Publié le 29 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 janv. 2020 par Viktoriya , Gestion de l’hôtel
Thank you very much! Please come visit us again!
par un voyageur de 日本 東京
Publié le 14 déc. 2019 sur Expedia
サバンビーチからはそれなりに離れているので、買い物などで、徒歩で移動するのは、少し難しい立地です。
その分夜は静かなので、ゆっくりと眠ることができると思います。
スタッフの対応なども良く親切ですが、非常に厳しいマニュアルが有るのだと思います。
最初にホテルの説明などを受けますが、今回僕がホテルに到着したとき、台風のため、僕も妻もずぶ濡れでした。
親切なスタッフさんは、タオルを最初に提供してくれましたが、可能なら最初に部屋に通して着替えをしたかったです。
臨機応変な対応があれば更に素晴らしいホテルだと思います。
それ以外は、スタッフの方も親切ですし設備も綺麗で静かで良いホテルです。
Commentaires de Gestion de l’hôtel
7 janv. 2020 par Viktoriya , Gestion de l’hôtel
Thank you very much for your review and the feedback! We are glad you liked your stay at our resort and found our staff helpful and attentive. We will discuss and see what can be done to make the check in procedure more convenient for our guests during unusual circumstances like typhoon or heavy rains - thank you for bringing it to our attention.
par un voyageur
Publié le 15 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
8 nov. 2019 par Viktoriya , Gestion de l’hôtel
Thank you! Hope you visit us again!
par un voyageur
comfortable little resort
Publié le 17 mai 2019 sur HotelsIts a nice comfortable little resort .. but food needs improvement in both quality and taste
Commentaires de Gestion de l’hôtel
20 mai 2019 par Viktoriya, Gestion de l’hôtel
Thank you very much for your review and the feedback, Luc. We are glad to hear you enjoyed your stay at our resort. We are currently working on our new restaurant menu. Hope you will visit us again and check it out - you will not be disappointed!
par un voyageur
Publié le 9 mai 2019 sur Expedia
The best of the staff will give you the hospitality.
Commentaires de Gestion de l’hôtel
20 mai 2019 par Viktoriya, Gestion de l’hôtel
Thank you very much on behalf of all our staff! Please visit us again!
par un voyageur
Publié le 5 mai 2019 sur Expedia
設備がトイレが古く水漏れしたり、シャワーの出が弱いなどありました。プールはもっと清潔だと嬉しいです。
Commentaires de Gestion de l’hôtel
20 mai 2019 par Viktoriya, Gestion de l’hôtel
Thank you for your feedback! We hope you enjoyed your stay and we are glad to hear you enjoyed the swimming pool. We have to disagree with your assessment however - all our fixtures in the bathrooms are less than 2 years old, we do not have old equipment and we are highly rated on cleanliness.
