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Gran Melia Iguazú

5.0 star property
Luxury hotel near Iguazu Falls

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Photo gallery for Gran Melia Iguazú

2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, minibar
View from room
Egyptian cotton sheets, premium bedding, down comforters, minibar
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Parque Nacional Iguazu, Puerto Iguazú, Misiones, 3370
  • Devil's Throat
    ‪16 min walk‬
  • Iguazu Falls
    ‪15 min drive‬
  • Entrance to the Iguassu Falls
    ‪38 min drive‬
  • Iguazu (IGR-Cataratas del Iguazu Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed (Red Level, Waterfall View, 3 adults)

View from room

Room, 1 King Bed (Red Level, Waterfall View, 3 adults)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (RedLevel Waterfall 3 adt)

View from room

Presidential Suite (RedLevel Waterfall 3 adt)

  • 99 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (RedLevel Deluxe Waterfall, 3 adt)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite (RedLevel Deluxe Waterfall, 3 adt)

  • 53 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Waterfal View)

View from room

Deluxe Room, 2 Single Beds (Waterfal View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room (Red Level King Bed Waterfall View)

View from room

Room (Red Level King Bed Waterfall View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Red Level Waterfall View)

View from room

Presidential Suite (Red Level Waterfall View)

  • 99 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Jungle View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe King Bed Jungle View

  • 26.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Family, Falls View 6 adt)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite (Family, Falls View 6 adt)

  • 150 sq m
  • River view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Waterfal View)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Waterfal View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Jungle View)

Deluxe Room, 2 Single Beds (Jungle View)

Deluxe Room, 2 Single Beds (Jungle View)

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite (Red Level Waterfall View)

Garden view

Royal Suite (Red Level Waterfall View)

  • 344 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite (Red Level Waterfall View)

View from room

Junior Suite (Red Level Waterfall View)

  • 53 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Red Level Water)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite (Deluxe Red Level Water)

  • 53.0 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Red Level Waterfall View)

Grand Suite (Red Level Waterfall View)

Grand Suite (Red Level Waterfall View)

  • 59 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Red Level Waterfall View)

Room, 2 Single Beds (Red Level Waterfall View) | View from room

Room, 2 Single Beds (Red Level Waterfall View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite (Family, Falls View)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite (Family, Falls View)

  • 152 sq m
  • River view
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite (Red Level Waterfall View 6 adt)

Garden view

Royal Suite (Red Level Waterfall View 6 adt)

  • 344 sq m
  • Water view
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room Jungle View (4+1)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room Jungle View (4+1)

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite (Family, Falls View 5 adt)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite (Family, Falls View 5 adt)

  • 150 sq m
  • Water view
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room Waterfall View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room Waterfall View

  • 50 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room Waterfall View (4+1)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room Waterfall View (4+1)

  • 50 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room Jungle View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room Jungle View

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite (Red Level Waterfall View, 3 adults)

View from room

Junior Suite (Red Level Waterfall View, 3 adults)

  • 53 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Red Level Waterfall View 5 adt)

Garden view

Royal Suite (Red Level Waterfall View 5 adt)

  • 344 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed (Waterfall View, 3 adults)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Waterfall View, 3 adults)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Jungle View (3AD)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe King Bed Jungle View (3AD)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Puerto Iguazú

Close to the boardwalk/promenade.Within a 5-minute walk of this Puerto Iguazú hotel, you'll find Iguazú National Park and Iguacu River. Lower Circuit Trail and Upper Circuit Trail are also within half a mile (1 km).

What's nearby

  • Parque das Aves - 10 min walk - 0.9 km
  • Devil's Throat - 16 min walk - 1.4 km
  • Iguazu Falls - 15 min drive - 5.6 km
  • Parque de Aves - 38 min drive - 30.4 km
  • Entrance to the Iguassu Falls - 38 min drive - 30.8 km

Getting around

  • Central Station - 10 min walk
  • Iguazu (IGR-Cataratas del Iguazu Intl.) - 19 min drive

Restaurants

  • ‪Lanchonete Parque das Aves - ‬38 min drive
  • ‪Advantage VIP Lounge - ‬38 min drive
  • ‪Restaurante Tarobá - San Martin Hotel & Resort - ‬38 min drive
  • ‪Dos Hermanas Fast Food - ‬7 min walk
  • ‪Natural Market - ‬19 min drive

About this property

Gran Melia Iguazú

Luxury hotel near Iguazu Falls
Gran Melia Iguazú offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 4682 square feet (435 square meters) and includes a conference center. A children's pool, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Melia Iguazú. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This Puerto Iguazú hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 4 bars or lounges
  • 4682 sq ft of conference space
  • 435 sq m of conference space
  • Built in 1978
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Gran Melia Iguazú offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Loi Suites Iguazú Hotel

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
The price is CA $556
CA $556 total
includes taxes & fees
2 Apr - 3 Apr
Loi Suites Iguazú Hotel

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (41 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Iguazú
Gran Meliá Iguazú Hotel Puerto Iguazú
Gran Meliá Iguazú Puerto Iguazú
Sheraton Iguazu Hotel Iguazu National Park
Sheraton Iguazú Iguazu
Sheraton Iguazú Resort Iguazu
Sheraton Iguazu Resort And Spa
Gran Meliá Iguazú Puerto Igua
Gran Meliá Iguazú
Gran Melia Iguazú Hotel
Gran Melia Iguazú Puerto Iguazú
Gran Melia Iguazú Hotel Puerto Iguazú

Gran Melia Iguazú Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yoav
Beautiful location, layout. Attentive staff. Perfect three days
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with grand views of, and easy access to Iguazú Falls. Dining is limited, just two areas to eat, but the food is overall excellent. Hotel sponsored transportation to/from the airport and even a visit to the Brazilian side of the falls is trustworthy and reasonable (to me). The room was very nicely appointed and comfortable. This is a high end property, but worth the splurge for an incredible experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Yi, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Chantale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vue sur les chutes extraordinaire
Stayed 1 night in Dec 2024

8/10 Good

Malini, Saratoga

Stayed 1 night in Nov 2024

10/10 Excellent

Shubang, Bothell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We,as old couple on wheelcheel,had great time with help of frond desk Rocia . She arranged golf cart,so we were able to view the fall. thank you
Stayed 1 night in Dec 2024

10/10 Excellent

ALINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Iguazu falls view. Great staff. Excellent service. Money worthy. Highly recommended.
Stayed 2 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aniversario
It's an amazing place to visit the place is beautiful and the all the services is extraordinary!! We will definitely back and recommend it 100% as a Five Stars hotel. They deserve more than five stars
Stayed 4 nights in Dec 2024

10/10 Excellent

Zhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's very awesome service
Stayed 2 nights in Dec 2024

10/10 Excellent

Bjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Arthur, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unique, and we had a room with a view of the falls. I would recommend the hotel if you can afford the price because you are already inside the park and it makes the visits easier. They emailed me that we would need to get entrance tickets to the park when we arrive (you only need a ticket to get in on the first day, even if you are staying for a longer time), but I did not read it carefully, and that caused us some hassle as we arrived in a cab from the airport and were denied entry until we bought the tickets. It would be much simpler for the hotel to get the tickets and tack them on to the room price. The room was nice, with a balcony and a great view. The separations are made in such a way that if you go out on the balcony, you can see into the next rooms through the window. We were warned about monkeys but did not see any near the hotel. One issue is that the separation with the bathroom area is glass, so if you get up at night to go to the bathroom, you might wake up your partner in bed because of the light. The staff was overall friendly, although when I asked for a slightly later checkout time, one receptionist told me flat-out it was impossible, while another one a couple of hours later agreed to it. One great thing is that you can use the premises, pool, etc. even after you have checked out. The restaurant is rather pretentious and overpriced. We were there only for one night so I cannot comment on other options in town, that would need a cab ride.
Stayed 1 night in Nov 2024

8/10 Good

Kaare Stahl

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Beautiful location and facilities, view of the falls is amazing. Restaurants are great and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent service.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location with a view of Devil’s Throat. 5 star service and accommodations across the board.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2024

6/10 Okay

Satbir

Travelled with family
Liked: Cleanliness
Property well located for the Falls. Really surprised this hotel is rated a 5 star. We had issues with window cleaners staring into our rooms while they were cleaning to glass roof at the same level as our balcony. Combined with only glass walls between the balcony and the shower/bathroom and my 13 year old in the bedroom next door, our privacy was seriously compromised and the hotel didn’t take our concerns seriously. The manager did ultimately step in to apologise but this was far too late and unacceptable that the hotel allowed old men to look into a teenage girl’s room where they could have seen her naked in the shower. I kept shooing them away but they didn’t get the message.
Stayed 3 nights in Oct 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

nitin, manalapan

Stayed 1 night in Nov 2024

10/10 Excellent

edward, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous spot
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all the way. The staff way absolutely the best. Everyone went out of their way to be helpful amd make our experience as perfect as possible.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay at the Gran Melia
The Gran Melia is everything you would hope for on a magical trip to Iguazu Falls! You are immediately greeted with a refreshing drink and stunning views of the Devil’s Throat Falls from the hotel lobby, from the iconic infinity pool, and from a Falls View room. If you are asked if you want an upgrade from a jungle view to a falls view, know that it’s worth every penny. Our meals at the Merkado restaurant were innovative and delicious for all 4 of us, and we tried different entrees every night of our 3 night stay. From Camila who was so helpful with our reservations, to friendly Alberto at check in, to attentive and reliable Sergio who drove us to and from the airport, to the helipad, Parque das Aves and Iguazu on the Brazil side, to Frederico, the gracious manager in the dining room, the service we received was outstanding! In particular, we want to profusely thank Emilio at the front desk for his indispensable help in resolving a very stressful issue with our outbound flights. We could not have relaxed on our final night at the Gran Melia without him! Thanks to all for a very memorable stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rodrigo Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1- Não foi possível fazer o late checkout! ( hotel com uma quantidade de quartos dessa , se nao me engano 70 quartos por andar e full de domingo para segunda aem possibilidade de checkout?) 2- primeira vez que um hotel não deixa o hospede entrar na piscina com bebida mesmo que o copo seja de PLASTICO.
Stayed 1 night in Oct 2024