Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Amazing retreat
Publié le 8 mai 2024 sur HomeAwayBeautiful unit with breathtaking views, wonderful amenities, excellent communication, and a very peaceful setting. The pool, beach combination provided a lot of entertainment for our 5yo, who also got to look for lizards in the courtyard. Questions about the unit or local events were readily provided making us feel well cared for. The space was well maintained and the appliances were all top notch. Washer and dryer were helpful with an adventurous kid, though are a smaller size than we are used to. The location is perfect for site seeing further afield to Tulum, Cancun, Calle de Cenotes, and so much more, but with a beach like this, it felt pretty amazing to just stay local. We would definitely come back to this spectacular place!
par un voyageur de Saint Paul
Perfect winter break
Publié le 22 janv. 2024 sur HomeAwayWhat a great location to take a break from winter and enjoy the charms of Puerto Morales. The unit has stunning views of the ocean and is decorated with elegance and taste. Beds are very comfortable and kitchen is well-stocked. Check-in and check-out processes were clear and the hosts and property manager were very accomodating of our shifting schedules. We really enjoyed our daily walks into town, either along the beach or along a reasonably quiet road. We'll be back!
Commentaires de Gestion de l’hôtel
30 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Sophia, for the great review. We can't wait to have you back!
par un voyageur de Billings, USA
Amazing Pool, Beautiful & Spacious Condo
Publié le 15 juin 2023 sur HomeAwayBoth the host and on-site property contacts were extremely responsive and helpful. The condo was spacious, comfortable, clean, and had everything we needed. It’s located close to town so going in for dinner was easy, but the condo also has great accommodations to cook. The pool was incredible! The pool caretaker had umbrellas & tables set out for us daily, wiped down the chairs and having the beach steps away was also great. We loved sitting on the balcony in the early mornings and evenings listening to the waves. We loved this place and can’t wait to come back!
Commentaires de Gestion de l’hôtel
30 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Tasha, it was great having you! Thank you for the beautiful review. We hope to have you ack soon.
par un voyageur
Five Stars
Publié le 24 avr. 2023 sur HomeAwayThis is a beautiful property. The owners are responsive and on site staff are very helpful. First class upgrades in the kitchen and throughout the residence. Especially loved the filtered water set up they had available which made preparation of everything very easy. We look forward to returning soon!
Commentaires de Gestion de l’hôtel
30 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Kathy, it was our pleasure having you stay with us, and thank you for the great review. Please come back soon
par un voyageur de ANNAPOLIS, MD
Great place, great hosts
Publié le 4 avr. 2023 sur HomeAwayFirst off, the owners were very helpfull answering questions and giving advice. The property manager met us and showed us around the place. He was friendly and very helpfull. The unit is beautiful and well appointed. The couch has been upgraded to a comfortable sectional (complaint from a previous guest). Everything was clean and there were basic provisions (paper towels, spices, etc) supplied. The view is incredible!
Learning how to get a taxi was the the only challenge. The driver recommended by the owners was not responding so we walked down the road to the Desire Resort (clothing optional). We discovered that Oscar or one of his three partners is always there and can be at the condo within a couple of minutes. Use Whatsapp and Google translate to communicate with him. I left his card in the binder at condo. Note: I am not discounting the owners recommended driver (cousin of the property manager) but it's good to have multiple options.
Walk into town was 30 minutes and pleasant.
Overall the stay was fantastic and I highly recommend the place.
Commentaires de Gestion de l’hôtel
7 avr. 2023 par VrboOwner, Gestion de l’hôtel
Hi James,
Thanks for the great review! It was a pleasure to have you and your family stay with us. We do try very hard to ensure all of the necessary supplies are stocked to ensure your vacation is stress free (thank you for noticing). We appreciate the tip on "Oscar" we are always looking for more transportation options.
John & Jackie
par un voyageur de Kenora, ON Canada
Nice property but . . .
Publié le 24 mars 2023 sur HomeAwayOverall, we had a nice stay in this condo, although further from town than we wanted.
Obvious that the owners have been working at improving it. Top of the line appliances were great but there was only one pot and two non-stick frying pans compatible with the induction cooktop. Shortage of bowls for food prep was an issue since we planned to cook most meals at the condo.
Since the water is softened, it is difficult to grasp the dishes when washing them, without dropping them. That would probably explain why there aren’t enough matching dishes—for a place that is supposed to accommodate 5 people. Corelle dishes might solve the problem.
Sargassum was definitely a deterrent from spending time on the beach, although totally out of the owners’ control.
Washer and dryer were great as was the third bathroom. Grab bars in all of the bathrooms/showers would improve safety.
Also, out of the owners’ control are the number of dogs barking throughout the night. If you’re trying to sleep in the street-side bedroom, you may go home sleep-deprived. I think there might be a dog shelter in the neighborhood as well, compounding the problem.
This is a very windy location on the sea which causes so much banging and rattling of the hurricane shutters, making it difficult to sleep—regardless of the bdrm. They’re needed but we wish there was a way to stabilize them.
We enjoyed visiting with the people staying in the other units; quite pleasant and shared recommendations.
Commentaires de Gestion de l’hôtel
7 avr. 2023 par VrboOwner, Gestion de l’hôtel
Hi Lauri,
Thank you for noticing all the recent improvements and the top-of-the-line appliances. Everyone raves about how beautiful it turned out.
I saw your concern about the dishes, which we found odd. We have two sets of place settings. You mentioned you did not have enough for 5 people, but you only booked for 4???? We actually have enough place settings for 10 with the 2 sets. As far as pots, pans and cooking equipment all of our top of the line non-stick "Scanpans" work with the new Wolf Induction cooktop. We also have various sizes of mixing bowls, as you were a party of 4 I'm not sure how many more you would have required. Most guests feel we are perfectly located at just a little over a mile from town in a beautiful beachfront secluded setting. We did clearly state we are located just over a mile from the town center, but many restaurants are even closer. We love the sound of the tropical breeze and atmosphere in the evening, however if a more insulated environment is desired, we have a brand-new air-conditioning system that cools every room to allow all doors and windows to be closed for a quiet evening. We do strive to give our guests a 5-star experience so we will evaluate all your concerns and improve in every area where possible.
Thank You,
John & Jackie
par un voyageur
Nice place
Publié le 21 févr. 2023 sur HomeAwayThe condo is exceptional, but it is much farther from town than we expected.
Commentaires de Gestion de l’hôtel
4 avr. 2023 par VrboOwner, Gestion de l’hôtel
Hi Ms. Feulner,
Thank you for staying with us. We always strive to provide 5-star accommodations and service. We ensure our guests have accurate information. so, they know what to expect. When you inquired how far from town, we specifically stated its a "30-minute walk at a brisk pace" (we do it in 20 minutes). We understand that your 2-year-old was with you so it's understandable your walking pace may have been slower. Most guests love our beautiful beachfront location and find the distance into town to be perfect. Of course, the option of a cab ride into town takes only a few minutes for about $5.00 USD
par un voyageur
Amazing views, top notch place
Publié le 4 févr. 2023 sur HomeAwayThis place is amazing. It’s located in a small condo facility with only nine units. The pool area is large and the pool itself is also a good size. There were plenty of chairs to hang out on but really the views are the reason to stay.
Commentaires de Gestion de l’hôtel
7 avr. 2023 par VrboOwner, Gestion de l’hôtel
Hi Lisa,
Thank You for the Great review! We do strive to give a 5-Star experience to all our guests by providing luxury accommodations...and the amazing view helps :) We are so happy you enjoyed your stay
par un voyageur
Can't wait to come back!
Publié le 2 janv. 2023 sur HomeAwaySuper well designed, great use of space, comfortable beds, sleeping to the sound of the ocean, overlooking the ocean, excellent kitchen appliances. What more could you ask?! This is THE perfect place to take in the beauty of the Caribbean. We didn't rent a car, and didn't feel like we needed one for our needs. Owners helped with connecting us with local drivers. We loved PM and loved even more that we weren't directly in town. Property manager was incredibly communicative. There were a couple of issues that were taken care of immediately- nothing that impeded our stay. I HIGHLY recommend this place. Great owners, great location. Already can't wait to return.
Commentaires de Gestion de l’hôtel
19 janv. 2023 par VrboOwner, Gestion de l’hôtel
Hi Rebecca, Thank you for taking the time to review our rental. We are so happy you enjoyed your stay and had a wonderful experience. We pride ourselves in providing all the necessities to meet our guest needs. Please consider us again and feel free to invite others to this vacation Paradice <3
par un voyageur
Great Condo that has even more potential
Publié le 23 janv. 2022 sur HomeAwayYes, I am going to leave this property a 5-star.
Good - Bedrooms were great: lots of space, ceiling fans, bedding was very comfortable. the kitchen was great: plenty of things needed to cook comfortably. The pool and pool area were very good. The balcony was very nice. A small minor issue with the microwave and the property manager was very quick to fix it. The maintenance man did a good job keeping the outside area clean.
Bathrooms: The master shower was a bit wonky for a large man (6'2"). I used the third bathroom for showers.
Needs Improvement: The living room furniture just was not very comfortable. Nice sectional would be a significant improvement. Cable TV in the master bedroom. The master bedroom ceiling fan does not change speeds and makes a bit of noise when turned on (appeared to be on max). I did not tell the property manager - I should have.
Wi-fi may need to be reset by unplugging the access point on the balcony. It will go in and out often.
For future reference: The taxi trip to town was about 100 pesos. A bike ride was about 10 minutes to town.
Commentaires de Gestion de l’hôtel
24 janv. 2022 par VrboOwner, Gestion de l’hôtel
Hi Michael,
Thank you for the 5 Star review. Greatly appreciated. I will pass along your high marks to Ernesto and our maintenance man "Teo"., they both take great pride in their work and will appreciate the kind words. We have noted your concerns and are immediately taking steps to improve the items you mentioned. Thanks to you we were able to identify a loose fan blade and Ernesto has already completed the repair.. Our goal is to provide a 5 Star vacation experience and reviews such as your helps us in that effort.
